The term also refers to the care plan, to implement agreed ways of working when following the care plan. In the working setting you need an agreed way of working with the employer, to make sure that tasks are sustained correctly and completed. You have a contract with the employer but also the employer also has a contract with you. For example you have a duty to take care of the company by working; your boss has to take care of you as well. 2.
It also makes staff feel supported which motivates them to improve the quality of their work. Supervisions allows time for education and psychological and practical support. If allows allows opportunity for work performance to be assessed and manage and allows any issues to be addressed. 1.2 There are several models of supervision. Wonnacott (2012)’s model considers staff, service users, organisation
Which will help to suggest improvements that will increase resource efficiency and effectiveness; as employees use resources everyday to get there job done and will know what works and what doesn’t. It is necessary to develop KRAs and KPIs that meet the organizations needs, as Key Responsibility Areas (KRAs) refer to general areas of outcomes or outputs for which the department's role is responsible for. KRAs help individuals clarify their roles, align their roles to the organisation’s business or strategic plan, focus on results rather than activities, communicate their role’s purposes to others, set goals and objectives, prioritize their activities, and therefore improve their time/work management. While Key Perfomance
Personal Reflection Assessment Managing my work priorities and professional development requires me to act as a good role model who has the traits of an effective leader; ensure that my work goals and plans reflect the organization’s goals and plans; meet my job responsibilities; measure and maintain my personal performance; priorities work; use technology to organize and manage my work; maintain a work/life balance; meet required competency standards; determine my developmental needs; take advantage of learning opportunities; gather feedback from others about my personal performance and use it to improve my competence; use networks to increase my knowledge, gain new skills and develop relationships, and to ensure that I acquired new skills to maintain my competitive edge. What makes a good role model and how would I ensure that I acted as a role model for employees I supervise? Effective role models possess desirable characteristics that make them easy to look up to. They inspire others to make changes and strive toward new goals. Characteristics that a role model possesses includes high moral values, confidence, who is hardworking, respectful, has an optimistic outlook on life and can find creative solutions to their problems in the workplace.
Unit 2: Promote Professional Development Unit Code: SHC 52 Assessment Criteria: 1.1: The meaning of professional practice is to be able to work and act in a manner that follows company policies and procedures. A quality employee is able to accept and utilize the knowledge gained during their time of employment and put this into practice. Working within the health & social care setting means that policies and work acts can change time and again which should reflect organisations and how they should compile their company procedures. An employee should be following company procedures and ensure that they are aware of any changes to policies. Should an employee not gain knowledge of any new information on practices, they are liable for any future errors, which could lead to a potential safeguarding issue bought upon them.
How do you think managers can ensure that their performance behavior meets the requirements of the organization for which they work? It is important for a manager to have experience with and an understanding of the processes and procedures carried out by their team/department. Managers should be familiar with company schedules and deadlines, communicate these deadlines to their team and plan accordingly. They should also have a clear understanding of the company’s goals and objectives. A manger should report on and audit their team/departments overall productivity and outputs to ensure that time and recourses are being spent wisely.
Training Standards and training are very important for the employees to maintain as these are the two things that are essential to ensure that the service is maintained at the necessary level to keep the customers happy. The main aim and goal of customer service is customer satisfaction. Customer satisfaction is a term generally used to measure a customer's perception of a company's products and services. How to set up a customer service programme? 1.
Supervisions are regular, between myself and my manager. They are designed to help improve the way I work, they offer practical and guidance and support in areas that I need to improve. After supervisions are the appraisals. They evaluate what was covered in the supervisions to make sure that improvement is occurring and to set new goals. My supervisions are taken on shift, my manager will watch how I work, how I integrate with the team of staff and with the clients in the care home and put forward any ideas on what I could do differently but also explain what I am doing well.
360 Performance Appraisal: Uses Uses for 360 Performance Appraisal include: Employee Development Performance Appraisal Performance Management Training Needs Assessment Evaluation of Training Attitude Survey Organizational Climate Survey Customer Satisfaction Survey This process can also be a motivator of performance since it shows the employee that their opinions and views are considered important. Benefits May improve service to customers if they are able to offer feedback to the employee. 360 Performance Appraisal offers a more complete picture of the employee's performance. This feedback can provide guidance on skills that an employee may need to develop. How it is conducted.
There are different things to ensure that you have a productive business. One initiative can be to take the right steps in making sure their employees are experiencing a sense of well being through employee involvement strategies. According to Pincus (1986) employee involvement programs have been defined as long-term comprehensive processes that are developed to enable workers to participate more fully and effectively in problem-solving and decision-making through structured and institutional changes in many aspects of the work environment Four employee involvement strategies that have been seen to be highly effective start with using suggestion boxes, delegating authority, using a task force, and the creation of organizational