I am happy to use visual aids and also to communicate by example, therefore if I am discussing an issue with the domestics I will quite happily show them what is required and how to achieve the desired result to ensure there is no misunderstanding. It is also vital that I listen to their suggestions and ideas and act upon them if they are appropriate. 1.2 Explain how to support effective communication within own job role. Within the care setting I and other staff members use many methods to support effective communication. Communication books, handovers between every shift and also through shifts, monthly staff meetings, meetings with healthcare professionals such as
Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. Carers usually have hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. People who have good communication skills are likely to have strong relationships with children, parents and other adults. Because relationships are influenced by the body language, facial expression and ways in which others listen and talk to you.
• Manage a range of services to address the service user’s needs. • Develop personal skills with the service users, families etc. • Develop a skill base for staff to meet the needs of service users. • Recognise and utilise the other professional bodies to assist in the care packages • Make the best use of resources to care for more service users in a co-ordinated and cost effective way. Any contact we have with professional bodies is written in our incoming and outgoing monitor book; care plans are updated on a regular basis and implemented with any other suggestions from social workers, doctors, nurses etc.
We have lots of professional relationships in care, with the people we support, their families, other healthcare professionals or colleagues and managers. The way we communicate with people on a professional level is in accordance with The Codes of Practice and our Company Policies
It also ensures any health and safety issues are recognised and reported. All carers attend a hand over at the beginning of each shift and also complete communication books keeping other staff up-to-date with all current situations within the workplace. 1.2 On the job you need to communicate with people all the time. There is the service user and their family and friends, that are likely to be involved in their care. You also have to communicate with colleagues and other professionals such as doctors, nurses and pharmacists.
3.2: To improve partnership working in a workplace there needs to be good communication , regular meetings so that all the staff are kept up to date with what is going on. There also needs to be honesty and Integrety and good record keeping skills. 3.3: Be professional and patient, yourself and others need to be opened to others ideas and compramise together you also have to have skills and approach and you may also learn from others and accept the change when it is nessary. 3.4: Partnership Working If you are unsure about anything your seniors, nurses or any other workers can give you support and advice and if you feel you are not getting the support or advice that you wanted then go stright to your manager to prevent any isaetalion.
Duties and responsibilities of job role: I am employed as social care support worker. My duties include day to day support of the customer and of their house hold, management of customer’s finances, support with health and medical issues; promote independence and aid in building social skills. I must build a working relationship with the customer and be able to meet their needs and expectations. I must at all times adhere to health and safety laws, meet CQC standards and follow company policies and procedures within my job role. CQC standards affect my job and influence the way I perform my daily tasks.
Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers record notes about their visit in log books after attending an individual, thereby keeping other staff informed and aware of current situations with the individual. Individuals communicate with carers to express their needs and preferences and to ensure they are met. 1.2 Understand how communication affects relationships in an adult social care setting?
In my job role as Deputy Manager I have to take into consideration our residents but their families, visitors, external healthcare professionals and other staff within the home. I ensure the communication needs of our residents are met by ensuring care plans are current, thoroughly reviewed and any changes are implemented and cascaded down to relevant staff members. In my position I use a lot of formal communication i.e. staff Supervisions, PDRs, team meetings, investigative interviews and handovers. I have to ensure that all important information is passed over in such a manner that I can evidence this has been done.
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships and will promote good quality care. In my role it is important that communicate in the correct way to ensure that the needs of the service users are understood and dealt with correctly. On an initial assessment with the service user we discuss their needs and wishes to ensure they receive the right service especially made for them. I will continue to have regular meetings with them to establish their changing needs. My Manager, myself and all the care team have regular meetings to discuss all the service users and if any of their needs have changed and to be sure that everyone knows what is happening, if any changes have been made.