They must be able to communicate effectively and confidence helps with this. The more meetings a person attends the more confidence they should gain and then they build up the ability to communicate their points more effectively. Any points raised should be done so assertively and clearly but also calmly. Other people’s points of view must be taken in account and it is vital not to let anger or frustration influence how you speak to others. Staying professional is a very important point to bear in mind at all times.
A good verbal communicator is someone who listens well and can think and express ideas clearly. They should be someone who respects other people and makes them feel comfortable. They should have a good memory to make people feel listened to, and be patient and not rush people when engaging in conversation. In health and social care, verbal communication is useful to talk to everyone who can understand the same language as you, and who has the ability to understand it. To be a good non-verbal communicator they should have positive body language by making eye contact at points during the conversation, smiling, having good posture, use positive facial expressions and maybe use hand gestures or head movements to express their true meaning.
* Express emotion. * Give their views and opinions * Pass on Important Information. * Making sure their Needs & wishes are known. 4) Give two reasons why it is important to observe the reaction of a person using the service when you are communicating with them. It is important to observe the reactions of the individual so that you can be sure they are happy with what you've discussed and that they fully understand.
Describe how to communicate effectively with colleagues. Being able to communicate effectively is vital to successful advocacy. Effective communicate relies on a combination of verbal skills- speaking calmly and clearly- and listening skills. In order to communicate effectively, a teaching assistant should: * Be assertive but not aggressive-speak in reasonable tone of voice, calmly repeat themselves if needs be, state views clearly in conflicting situations, maintain their own beliefs, take a leading role in initiating action and making decisions, say no to unreasonable requests. * Behave ethically- comply with legislation, industry regulation, professional and organisational codes, show integrity and fairness.
Do not slouching or standing still, because it shows insecurity and lack of credibility. In addition, make sure pronounce all words correctly. When the speaker falters or stumbles over his words, audiences become distracted and their attention to the message being delivered falters. Also, give evidence to supports the speech. The speaker can begin a speech by iterating the qualifications and expertise or listing his previous experience in dealing with the topic being discussed.
To GROW in the relationship formed through communication. People communicate to get to know each other, MAINTAIN the relationship and KEEP the relationship for longer time Professional relationships are built on respect, trust and good communication. Communicating clearly and understandably with one another is a professional requirements and the code of practice – bind you to deliver a certain standard of service and behaviour. Aii Explain how effective communication can affect relationships in an adult social care setting between: In relationships, the building of TRUST and understanding between people makes it easier to get things done through effective communication. Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload.
2. Effective communication can also affect the relationship between colleagues and other practitioners, as they are able to easily pass on vital information regarding the service user which can improve the quality of their care. As well as this, the relationship between colleagues and practitioners remains professional when the use of slang and jargon is avoided. Aiii. Identify three ways of finding out the communication and language needs of an individual.
People have choices and encouraging them to make informed choices gives confidence to make the right decisions for them. Showing understanding to a person within the service, ask questions, get involved, give positive responses, this also gives confidence and will encourage a person to feel assured about doing things for themselves which has a feel good factor. Bxi Identify two ways of making sure an individual’s physical environment promotes their well-being Living in an environment that is safe and secure, that have staff who promote independence along with varied physical activities, all work towards a service user feeling good about themselves, a feeling of well-being. SU’s can make choices about what they wish to do with their time, doing things they enjoy, things that stimulate their mind and body all promote this and will make them feel good inside. Bxii Identify two ways of working that promotes an individual’s social and emotional well-being Integrating into
When promoting effective communication you should ensure that you have all the information on how the individual prefers to communicate, and to be very aware of the environment, ensure there are no distractions, for you or the service user. Be sure you have enough time to listen as you do not want to appear to be rushing them as this may seem to them that you are not really interested in what they have to say, and this could affect their relationship with you and if they need to speak to someone they trust about an important issue they will have doubts about coming to you, which could
These people commonly are easier to teach while interacting with other people, human contact, teamwork, or even groups of people Falling into this group are; politicians, mentors, coaches, therapists, and teachers. This type of intelligence is imperative to those people working in group settings such as classrooms or work groups. Nurturing this intelligence gives an individual a better understanding when relating to other people including their ideas and perspectives