Aiii Explain two ways of helping other practitioners to understand the importance of handling information securely. Explain the potential consequences of handling personal information securely and to follow the legislation and codes of practice. They summarise the main points of legal requirement for handling information; •Data Protection Act 1998 •Freedom of information Act 2000. Aiv Explain two ways of helping other practitioners to understand the different systems used to record information in adult social care settings. By explaining the importance of keeping confidential information such as daily recordings or daily activities in a secure place and not to pass on any information to anyone outside of the individual’s direct team.
They enable us to gain professional development and provide a way to identify good practices. 1.4. Describe how own values, belief systems and experiences may affect working practice? Values, belief systems and experiences may affect my working practise because if I treat people differently or force my views and opinions on to people it can cause conflict. By listening and understanding other people’s values and beliefs I can understand them and their beliefs better and improve communication with them.
It is my duty to take care of vulnerable adults and to ensure that their needs and well-being are looked after. I exercise reasonable care with respect to individuals’ best interests, this includes protecting service users from any harm or abuse that may occur and avoiding any acts that could result in injury but it also means respecting service users and giving them choices. I am proficient enough to ensure that every service user is taken care of in a reasonable, responsible and respectful manner. It is my role to ensure that my duty is carried out safely and effectively working alongside my organisation’s policies and procedures. Understand how duty of care contributes to safe practice Know how to address dilemmas that may arise between an individuals rights and the duty of care Know how to recognise and handle comments and complaints Know how to recognise and handle incidents errors and Duty of Care is defined simply as a legal obligation to Always act in the best interest of individuals and others Not act or fail to act in a way that results in harm Act within your competence and not take on anything you do not believe you can safely do.
Unit 4222-201Introduction to communication in health social care or children's and young people's settings Outcome 1Understanding why communication is important in the work setting 1.1: People communicate for different reasons, to portray their feelings, emotions, pain, fear, anger, joy, love and opinions. The communication could be professional (formal), or personal (informal). It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client.
Aiv Explain two ways of helping other practitioners to understand the different systems used to recored information in adult care settings. By explaining the importance of keeping confidentiality information such as daily recordings or daily activities in a secured place and not to pass on any personal information to anyone outside the team of people who are involved in the individuals care. other ways of recording such as computer files should have
It offers choices which can reduce the likeliness of abuse. It’s important for staff and individuals to know how to make a complaint. It has to be accessible so it doesn’t become difficult to make a complaint. This could result in individuals not complaining. They also need confidence that something would be done about the complaint.
CONFIDENTIALITY Confidentiality is very important as we are working with vulnerable people. It is very important that we maintain confidentiality at all times. If we are told something in confidence by service user we must explain that if necessary we may need to report to our manager but will still be confidential unless further action is agreed or needed. Any care notes or service user’s care plan are also confidential so we must ensure this is kept safe. Anything that you have been told in confidence must not be noted in care
A) communication and language needs. To ensure you use the correct method of communication which is most effective for the individual so you can be sure they understand the information you are giving them and that you can communicate efficiently. B) wishes and preferences. It is important to find out about an individuals needs and preferences so you can deliver support to them in a way which promotes choice and dignity for the individual as well as deliver the care they need and expect. Av.
All communications are confidential and on a “need to know” basis. Communication between colleagues is essential, so that it ensures a continuity of care for the client and so all staff are aware of the up to date needs of the client. Different ways to communicate in a health and social care setting are during a handover and an up to date accurate communication book. 2. Explain how communication affects relationships in the work setting Communication in the workplace is an important part of my role.
Unit 1 1.1 People communicate for different reasons, to portray their feelings, emotions, opinions, etc. The communication could be formal, or informal, it is important within a social work environment that information is recorded, as it may be called upon for legal reasons. The way to record things that may occur are by the PRF forms that we may be filling out or possibly onto a WMAS 54 incident form. All communications are confidential, and on a “need to know”, basis. Communication between colleagues is essential, so that it ensures a continuity of care for the patient and all staff are aware of the current needs for the patient.