the service user will ‘think of an idea’ or something they would like to say, code the message and send it by a means of communication to the receiving individual, the nurse, who will then decode the message think about what was said and from that respond in a way in which to answer or help the service user, i.e. give ‘feedback’. This is an effective theory, as it aids effective communication and interpersonal interaction. The stages allow an individual to think about what they are going to say to the receiving participant in the conversation by considering the words said along with the body language and behaviour of the individual in order to get the most accurate and precise
3. Compare ways to establish the communication and language needs, wishes and preferences of an individual (2.2.1) By speaking to and asking the individual themselves Reading the care plan Gather information through speaking to family, friends and others who know them well Speak to other health professionals involved in their care 4. Describe the factors to consider when promoting effective communication (2.2.2) Factors to consider include the individual’s cultural and religious beliefs. Whether they need communication aids such as a pen and paper to write things down or other visual aids. Are they wearing their glasses and/or hearing aids?
QCF LEVEL 3 DIPLOMA UNIT 1 PROMOTE COMMUNICATION IN HEALTH AND SOCIAL CARE SETTING Questions | Answers | Learning Outcome/Assessment criteria | Identify the different reasons people communicate | Some of the different reasons people communicate are as follows; to establish relationship with other people, to understand and be understood, to give and receive information and instruction. Another reason people communicate is to express need, reassure them when feelings of agitation are expressed by a service user or colleague, to share information and ideas, to socialise and encourage a healthy relationship just to mention a few. | 1.1.1 | Explain how communication affects relationships in the work setting | It is very important to adopt a cultured communication habit especially in a workplace setting. Effective communication should always be encouraged so as to have a tension/ stress-free working environment. By taking time to learn how to work with different types of people.
People communicate to express needs, share ideas and information, reassure, express feeling, build relationships, socialize, ask questions and share experiences. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of individuals. It is a basic requirement of my job role to communicate with individuals and their families and other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care.
Unit 1: Promote Communication in Health & Social Care 1.1 Identify the different reasons people communicate People communicate in order to convey their needs and express their feelings and concerns. This also allows for information, ideas and experiences to be shared, questions to be asked and is an important part of socialising and building relationships with others. 2. Explain how communication affects relationships in the work setting Communication in the work setting can be between colleagues, clients and their families. It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families.
1 Be able to meet the communication and language needs and wishes and preferences of Individuals 2.3 Demonstrate how to establish the communication and language needs, wishes and preferences of individuals. I can establish a service user’s preferred method of communication by: asking the service user, reading their care plan, ask family members and friends, ask colleagues. As I care for the service user I will be making observations and asking questions and I can share my experiences with colleagues and
Unit 4222-201 Introduction to communication in health, social care or children’s and young people’s settings Learning outcome 1:- Understand why communication is important in the work setting 1.1 Identify different reasons why people communicate People communicate to express a need or want, to find out information, Convey information, Socialise, Ask to do task’s and ask questions. Communication happens between service users and staff, staff and service users, management and staff etc. 1.2 Explain how effective communication affects all aspects of own work Effective communication creates a understanding between staff and service users this ensures the service receive the best possible care, this keeps staff up to date and ensures a smooth running of the house. This can be positive and negative. But all communication between professionals, staff, service users and management ensures that the service users get the best possible care.
Communication is important as we will be engaging in conversation with service users as a health and social care professional to create a comfortable environment to allow the service user to trust and open up to the professional, as well as communicating with colleagues and mangers. What is communication Communication is when we exchange
Principles of Communication in Adult Social Care Settings Question Booklet Task A – Short Answer Questions Ai Effective communication and the ability to understand others and to make ourselves understood is vital in providing high quality care in adult social care settings. Good communication helps everyone understand what others see, hear and feel. People can share their wishes and needs (emotional and physical), cares and preferences. Communication is important in socializing, building up and keeping relationships and friendships with others. People communicate to share opinions, knowledge, information, and to give instructions.
Mandatory Knowledge Questions – level 2 Promote Communication in Health Social Care or Children's and Young People's Settings 1. Identify the different reasons people communicate 2. Explain how communication affects relationships in the work setting 3. Why is it important to observe someone’s reactions/responses when communicating with them? 4.