Message Understood – This is when the receiver knows what you told them. 4. Message Received – this is when another person notices that you have sent them a message. 5. Message Decoded – This is when the receiver has received your message and is now working out what it means.
Partnering A flexible leader will be able to use all four of the leadership styles according to the development (or maturity) level of the member. In addition to this, the same member may benefit from an alternative leadership style when performing one task than another; this would apply if they were more competent and experienced in one area of work. Flexibility is important but without knowing when to use each of the leadership styles with which people, problems could arise. For example, competent performers may resent being told what to do (directing style) and lose interest in their task and lose confidence in the leader. A breakdown of trust between a leader and the member will result in poor performance and consequently bad results.
e) Share knowledge. Aiii Give two reasons why it is important to observe the reactions of an individual Using the service when you are communicating with them a) To see whether they understand what has been said, body language and facial gestures will convey this. b) To see if there are any changes such as anxiousness, anger, frustration which could suggest safeguarding and even (abuse) issues. Aiv Explain why it is important to find out about an individual’s a) Communication and language needs To make sure their needs are being met, and the correct aid is available to enable this, such as hearing aid, pen and paper, communication book as some people have many different ways in which they communicate. b) Wishes and preferences Misunderstanding/mistakes could be prevented, you have a better insight about the individual (religious and cultural beliefs) therefore ensuring effective communication.
To have an effective communication you have to put all these into prospective before you deliver your message to the recipient. FEEDBACK Your recipient will provide you with a feedback to your message it might be verbal, a reaction or non-verbal. The response of the recipient will let you know if your message has been understood or misinterpreted. If it has been misunderstood you however have the chance to send your message again. CONTEXT The situation in which your message is being delivered is the context.
Stage 2 – Storming Typically a team would show the following during the storming stage – • Decisions don’t come easily within the group. • Team members vie for position as they attempt to establish themselves in relation to other members and the leader. • Compromises may be required to enable progress. Stage 3 – Norming Some signs during the norming stage could be – • Agreement and consensus is starting to form among the team. • Team members respond well to the leader.
NVQ level 3 Unit 302 1.Explain what reflective practice is Reflective practice means: we explore why and who we practice; thinking back over a situation or activity; developing a different approach; gaining insight into a new way of learning. 2.Explain the importance of reflective practice in continuously improving the quality of service provided Reflective practice is important because we can focus on what has worked well and what needs to be improved. Helps us develop greater self-awareness and consider new approaches and learning. And enable a different approach to be applied. 3.Explain how standards inform reflective practice in adult social care Standards inform reflective practice by informing own learning, helping one to think about professional accountability, enabling professional development, providing a way of identifying what is required for good practice.
Unit 1 P2: Understand factors that affect communication and interpersonal interaction in health and social care environments In this assignment there will be a discuss on the factors that affect communication and interpersonal interaction in health and social care environments. Argyles communication cycle A theory is a set of idea that can be used to understand, explain and make predictions about something. Theories of communication provide ways of analysing communication between people and give care practitioners an insight into what works and why. Argyles communication cycle theory sets out to understand, explain and predict how to communication cycle between people in one-to-one-communication. Argyles stages of communication cycle are were an idea occurs, message coded, message sent, message received, message decoded, message understood.
Theories of communication This discusses the theories of communication and says how the different theories help to explain effective communication in health and social care contexts. It considers both one to one and group interactions. Michael Argyle proposed a theory of one on one communication in 1972. His theory is that interpersonal communication was like learning to drive, a skill that can be improved upon. It requires you to listen, observe and reflect on what another person is trying to communicate to you.
In the following described research the learner explored the four types of teams and discusses the similarities and differences of each. Before comparing the four major types of teams, let us explore what one would describe it means to be a team. The text book defines it as, “A team is a group of people who are interdependent with respect to information, resources, and skills and who seek to combine their efforts to achieve a common goal.” (Thompson 2014). Further, as the learner considers the definition of a team based on the reading from the text it is important to understand there are five defining characteristics of a team. The first defining characteristic is that each team member shares a common goal, the second, defining interdependence between team members, third, teams are bound together over time providing stability, fourth team members have their own authority to make decisions and fifth and final, all team members are actually smaller parts of a much larger system and there is an importance to understand and recognize the significance of this fact.