It also makes staff feel supported which motivates them to improve the quality of their work. Supervisions allows time for education and psychological and practical support. If allows allows opportunity for work performance to be assessed and manage and allows any issues to be addressed. 1.2 There are several models of supervision. Wonnacott (2012)’s model considers staff, service users, organisation
We are informed about all changes that affects our directorate on a timely manner, we are up to date with any innovation and changes brought to the Trust. One of the roles of the team leader is also to give a good example to other co-workers and have all qualities of a good team leader. Team members will follow a good leader because of his/hers position, values and responsibilities without questioning their capabilities and knowledge. Basic and simple role of the leader is managing the flow of day-to-day operations, recognising and evaluating changing needs of the workplace, seeking additional resources to support people, work and changes. 2.
Managing my work priorities and professional development requires me to be a positive role model; have good traits; ensure my work goals and plans reflect the organisation’s; meet my job responsibilities; maintain my personal performance; prioritise my work; use technology to organise and manage my work; maintain a work-life balance; meet required competency standards; determine my developmental needs; take advantage of my learning opportunities; use feedback to improve my competence; use networks to increase my knowledge and develop relationships, and ensure that I acquire new skills to maintain my competitive edge. A good role model is someone who others can look up to and admire. They take leadership on the issues they believe in, influence the decisions of others and guide their actions. To ensure that I acted as a positive role model for my employees and everyone within the workplace, I will need to demonstrate the following steps: Firstly, I will have to set out a good example and present myself as to how I want others to present themselves. Everything I do from the way I dress to the way I speak will be imitated and emulated by others.
An employee also needs to develop the capacity or the skills to perform or work. Another important aspect of performance management is to periodically rate the performance of each and every employee or team member. A good way to keep employees motivated and performing well is to reward the good performance of each employee who does well. Planning work for any organization is very important. It is very important for the work to be planned out in advance to ensure success.
Should an employee not gain knowledge of any new information on practices, they are liable for any future errors, which could lead to a potential safeguarding issue bought upon them. An employee that continually improves on their knowledge of the sector, policies, procedures, the organisation in which they work for and their job role, is showing a great work ethic and an ideal role model for other colleagues and team members. An employee working within the health and social care sector should also be aware of their personal abilities and where professional development is needed. An employee should ensure that they are fully trained in their particular job role and should there be any changes to their role or the organisation, an employee should include themselves in the re-training process. For example, my role as a Care Supervisor has currently undergone a split in the role, bringing on a support supervisor to take on half of the role's daily tasks.
Training Standards and training are very important for the employees to maintain as these are the two things that are essential to ensure that the service is maintained at the necessary level to keep the customers happy. The main aim and goal of customer service is customer satisfaction. Customer satisfaction is a term generally used to measure a customer's perception of a company's products and services. How to set up a customer service programme? 1.
It allows space for skills and knowledge within the care sector to be able to increase. By following your job description it will encourage clients to trust and respect you; it gives you a state of authority within the workplace. It is important that we follow the guidelines in which we are given because if
Reflection and evaluation are a necessity mainly to determine which areas you are excelling in and which areas you may require more improvement and more of your time. This method of reflection will help you develop ideas and maybe even improve your work standard. How standards can be used to help a care worker reflect on their practice Standards help social care workers so they work on the same level of professionalism as other
It is very important to ensure that all staff members have the necessary skills and have undertaken suitable developmental activities to complete the work they are given. As a manager it is important to look over and carefully calculate the time and cost on a regular basis to make sure it’s cost effective so the organization isn’t losing money. Having regular consultations (meetings, brainstorming sessions, project groups etc.) are also highly expected from a manager as it provides prompt and constructive feedback to the employee. Which will help to suggest improvements that will increase resource efficiency and effectiveness; as employees use resources everyday to get there job done and will know what works and what doesn’t.
Characteristics that a role model possesses includes high moral values, confidence, who is hardworking, respectful, has an optimistic outlook on life and can find creative solutions to their problems in the workplace. To ensure that I acted as a role model for the employees I would supervise, I would make sure that I possess all the previously said qualities and use them to my advantage. I would always show a positive attitude, be enthusiastic and involved within the workplace, and always accept responsibility of my actions if any mistakes happen on my behalf. I would also understand myself; referring to my learning style, characteristics, behaviours, and learning preferences. I would also learn to understand others and to value diversity in the workplace.