Understanding Org and the Role of Hr Essay

3201 WordsFeb 24, 201513 Pages
1. 1 Certificate in Learning & Development Practice Assessed Coursework Cover Sheet Student Name : Rodzidah bt Mohd Rodzi IC : 791103-10-5336 Organisation : CIAST, Shah Alam Unit Title : Understanding Organisations & The Role of Human Resources Unit Code : 3HRC (L&D) Coursework Component : Written Assignment Date of Submission : 5 June 2012 2. 2 Activity (3HRC F202A – L&D) A new manager is starting in the organisation shortly. You have been asked to provide a written briefing note for this new-starter so that they can gain some understanding of the organisation in preparation for their start. The information you provide should include : 1. a list of the main products and services of the organisation. 2. an identification of the main customers. 3. the purpose and goals of the organisation. 4. an analysis of a minimum of 4 external factors and their impact on the business activities of an organisation. 5. the structure of the organisation that includes at least 4 functions. 6. an explanation of how these different functions work together within the organisation to optimise performance. 7. an identification of the culture of the organisation and 2 ways this affects operations. 8. how 3 L&D activities support the organisation’s strategy. 9. 3 ways L&D professionals support line managers and their staff. 3. 3 1. a list of the main products and services of the organisation. Centre for Instructor and Advanced Skill Training, better known as the Centre for Instructor and Advanced Skill Training (CIAST) is located in Shah Alam, Selangor. CIAST began operations in 1983 with financial assistance from the Japanese Government under the ASEAN Human Resources Development Project and regulated by the technical experts and management from Japan through JICA until 1991. CIAST was fully operational under the Manpower Department, Ministry of Human Resources began in 1991 until May

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