Concept of helping clients during the case management process The concept of helping clients during the case management process will reduce recidivism, enhance public safety, and promote success. The case management concept is complex because different components may happen at different times during the treatment process. Each individual is unique and different, so therefore, the treatment has to be different. Freeman (2001) stated, “The traditional case management plan calls for reduction of problematic symptoms by a certain percentage” (p. 77). Case managers are professionals who provide treatment and services to clients so they can live productive in society.
* Informing your employer where the practice of colleagues maybe unsafe. * Helping service users to make complaints. * Complying with employers health and safety policies. * Recognising and using responsibly the power that comes with your work with services users and carers. 1.2Explain how duty of care contributes to the safeguarding or protection of individuals Following a Code of Practice and thinking about your duty of care means that your practice will be safer because you will stop to think if you are working in the best interests of the person you are supporting and if you are keeping them from harm.
Unit 650 Understand professional management and leadership in health and social care or children and young people’s settings. Introduction. Throughout this assignment I will compare, analyse and discuss my understanding in Management and Leadership and research their theories. I will include managing performance of team members, the importance of professional development within the workplace, disciplinary of team members and the difficulties this may prevent when motivating teams and partnership working. Leadership is a skill which managers may have, but most definitions agree that leadership is not the same as management.
This will save time in the long run, which should encourage most employees despite their initial frustration with the management system change. A series of training and preparation with individualized tutorials might mitigate some anticipated resistance. Inadequate communication may also cause resistance. Management will make the major decisions with regard to the scheduled change; it is their obligation to clarify these decisions to subordinates within the company. Management is also expected to properly handle the inevitable questions and grievances; it is important to avoid misinterpretation regarding the procedural
Tuckman’s theory helps individuals to understand how team progress evolves. It helps team members within the public services to consider how they encounter different problems at different stages of their development. This then leads to team cohesion because the group comes together during the team tasks. A limitation within this theory may be that it makes team building too linear and consecutive, however this is a useful tool within many public services like the police force, royal navy and fire service, due to it being important to provide the precise services needed as a team. However it is important to understand that not all teams evolve smoothly.
In the health and social care settings, difficulties may arise when trying to implement ant-discriminatory practices. These issues may lie with staff or with patients who think they might be being discriminated against. In these situations it is the company or the managers responsibility to promote anti-discriminatory practise with the staff and patients. It is also important to act professionally and quickly against discriminatory actions that happen within the company. It is important that when implementing anti-discriminatory practise because there are different factors that could affect different people.
UNIT 1 Promote Communication in Health, Social Care or Children’s and Young People’s settings. * 1.1 People communicate for many reasons, effective communication ensures others are aware of what information you are trying to relay. It is also for sharing ones thoughts, feelings, needs and ideas. Communication in the workplace is very important as this allows people to pass on varied information to all staff, therefore ensuring consistency. * 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked.
Introduction This introduction will discuss ethical considerations for example empathy. It will discuss workers responsibility for example provision of individual’s rights and confidentiality. One of ethical consideration that Mr. X experienced in my work placement is empathy. An example of this consideration in the case study is that as tom speaks slowly they key worker has to be patient and an active listener.The disadvantage of having this ethical consideration is that, there are many dilemmas about empathy it often involves health or social care practitioners as most of client might tell the practitioners to help them identifying another person’s feelings and situations and needs. In the case study the workers can show many workers responsibilities towards the service user.
These guidelines should enable staff to work safely and effectively. If staff are forced to breach these guidelines because of workload problems or pressures then this is a threat to the duty of care. Likewise, if sufficient guidance is not in place, this also puts the duty of care in danger. Trade union members and stewards can work together with management to develop, monitor and review these guidelines. Often staff have good ideas about how guidelines can be improved.
This style can be effective when: employees are performing routine tasks over and over employees are working with dangerous or delicate equipment that requires a definite set of procedures to operate, safety or security training is being conducted. This style is ineffective when: employees lose their interest in their jobs and in their fellow workers, employees do only what is expected of them and no more (Steinheider, B., & Wuestewald, T. 2008). A Participative Leader, rather than taking autocratic decisions, seeks to involve other people in the process, possibly including subordinates, peers, and superiors. Often, however, as it is within the managers' whim to give or deny control to his or her subordinates, most participative activity is within the immediate team. Involvement in decision-making improves the understanding of the issues involved by those who must carry out the decisions.