The focus of training tends to be on the staff group delivering the services, to ensure that all recommendations and standards are achieved. p.d.p is important for my career, increases my employability, and helps me progress and gain promotion within my work place. As a senior member of staff, I am responsible for others: Staff, residents, visitors, etc so it is paramount that I am knowledgeable in all areas of management, Also is important for me to ensure that staff recive the training to ensure that they are aware of and follow, the current health & social care standards, legislation, and guidelines for good practice. .This will ensure a good work force are following all the same standadrs to ensure that best practices are met and a high quality of care is given to the clients, I ensure the team of staff i supervise have regular traing some that is refresher training on a yearly basisfoe example manual handling/administration of medication and the medication error policy and procedure this is one i ensure ,as i dont want any medication error but if this was to hapen, as we are only human i want to stress the importance of reporting and what the out comes are if you dont report/safe guarding which is in house and deliverd by yearly trained D.A.P.A(DESIGNATED ADULT PROTECTUON .) /health and safty training and ensure my team have read or
Working in the Health and Social Care industry I think the most important thing is the service users and our health and social care workers and their happiness. The more I reflect and enhance my own knowledge the more effective the learning and training will be. We also have to take responsibility for our own behaviour on people that we manage and train and encourage them to show positive behaviour too. 1.2 – Analyse potential barriers to professional development There are a number of barriers within my role. Once the barriers have been identified I should look to overcome these.
As a carer I would discuss the options and choices available to the individual to allow them an informed choice regard their care. Communication is an essential for a career so they can meet the needs for the service users. It is a basic requirement and the most important of my job role to communicate with service users and their families and other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of good care. It also ensures any health and safety issues are recognized and reported.
Patients quite rightly expect to be well cared for by the NHS across all healthcare settings. Care should be high quality, focus on the patient and be safe. However, recent publicity has highlighted that in some cases these goals are not met. In addition, patients and carers may be anxious that the current financial pressures might affect the care they receive. The NHS Institute for Innovation and Improvement has been working with a wide range of NHS trusts to improve patient care.
Final Organizational Quality Improvement Plan Holly Zimmerman HCS/588 April 4, 2011 Tracy Miller Executive Summary All organizations, if they are truthful with themselves, have room to improve the quality of service they give to their customers. Whether it is the services that are offered or the care that a patient is given when visiting their establishment, Mid-Columbia Medical Center continually works as a team to ensure that everything is done to the best of their ability and to the levels of which their patients have been accustomed to. Time Management is an issue for everyone and Mid-Columbia is no different. One of the major complaints that are often heard from patients is the time they spend in an emergency room or
One of the most important communication systems used in the workplace is a person centred care plan and the risk assessments involved in this. The care plan, when reviewed regularly communicates a range of relevant information to all staff and allied health professionals, to enable them to contribute to the effective delivery of care to that individual. A communication diary and noticeboard are useful in helping the team to plan for, and make appointments as well as serving as a reminder of upcoming appointments for residents or scheduled, mandatory training events for
Effective written and verbal communication and being able to use a variety of interpersonal techniques promotes strong working relationships and will promote good quality care. In my role it is important that communicate in the correct way to ensure that the needs of the service users are understood and dealt with correctly. On an initial assessment with the service user we discuss their needs and wishes to ensure they receive the right service especially made for them. I will continue to have regular meetings with them to establish their changing needs. My Manager, myself and all the care team have regular meetings to discuss all the service users and if any of their needs have changed and to be sure that everyone knows what is happening, if any changes have been made.
. | 5.4 Explain how legislation and regulation influence working relationships with carers, families and significant others Working in health and social care I have many responsibilities to your employer and to the people you support and legislation guidelines i need to adhere to. In my work setting there are a number of legislations and regulations which influence my working relationship with carers, families and significant others. My organisation has clear and concise policies and procedures which all employees are expected to adhere to. These dictate our individual roles and responsibilities and accountability for me when leading others and also when managing working with the individuals family.
I feel it is important for me to continually improve my knowledge to ensure that I am aware of, and follow all the current health and social care standards, legislation, and guidelines for good practice as well as ensuring I follow my company’s policies and procedures. I also feel it is vital that I pass any new knowledge I gain on to my team because this provides them with up to date information in order for them to carry out their roles as support workers effectively. I will do this during in a team meeting, supported housing meeting and also by email then the staff can always reflect back on information that has been sent to them. For me learning is a way of gaining new skills and it enables me to progress, and achieve within my career and working practices as a team leader, support worker & counsellor. Personal & professional development not only benefits me, but it also benefits the Company, as well as the staff & service users I support.
Engaging in reflective practice will help to improve the quality of care you give and close the gap between theory and practice. How does reflective practise contribute to improving the quality of service provision? Reflective practice is imperative in order to ensure that high standards are kept continuously as circumstances, individuals and environment’s change. In order to reflect you must continuously be aware of approaches used and how they can be changed or developed to improve the level of care provided. Continually improving and adapting approaches benefits both service users and practitioners, ensuring that each individual needs are catered for.