Case Study 1 You are a senior social care worker and have been asked to mentor a colleague who is finding it difficult to understand the importance of obtaining consent from individuals receiving a service. Describe the different factors that might affect an individual’s ability to express their view: You have think about different things such as their mental capacity, whether they are able to express their view, if they need an advocate to help them make the choice. Maybe look at if they have already made their needs and wishes by having it written in a consent form or in a will. Think about how the person is, so maybe there are unwell and not able to decide or they could unconscious. Think about how the person is feeling, they could be frightened to speak out or they may not have been asked or talked about
Diane Jaynes HSER508 Module 5 Liberty University On-line April 21, 2013 Practical Book Review Why Don’t We Listen Better? James C. Petersen D.Min., L.P.C. Summary James Petersen breaks his book down into five different parts that explains and helps individuals or groups in learning how to communicate better with each other and anyone that they may come into contact with. James Petersen places a very big focus on learning to really listen to people when they are talking. He also explains how each individual have had and dealt with individuals that are suffering from his theory of “The Flat Brain Theory” which he discusses how feelings are linked with the stomach, the heart and of course the head and how these three work collectively to alter an individual’s actions.
I really enjoyed getting to know 2 of my team members whom I worked very closely with on this project and will keep in touch with after this class is long over. As for what could have gone better, I feel we had some serious disruptions that caused our group to form in a reactive manner… versus naturally; I would have liked to experience a more solid group experience. 2. If working in a group: What did you learn from working in a project group? Aside from the class content I learned that I don’t wait for things to happen I went into this telling my group that under no circumstance could I lead this project but I found myself incapable of waiting for things to evolve on their own, I have more of a leader personality than I thought.
All team members should participate and share in the work so everyone has a lighter load. If an individual thinks they can do it on their own this can affect the team performance and upset the balance. Everyone has to think like a team and not just about themselves and their needs. If one person decides not to do anything and just takes a free ride, this affects the team as a whole. To encourage this not to happen make sure all team members have a part to do, no matter how small it is.
Decision making with your employees will let them gain respect for the leader and become more determined. This style will bring strength between you and your employees. Laissez-Faire-This style is used when the leader is lazy or distracted, it’s more of a you do what you want style. This style can be used when the team is highly capable and motivated, it’s when the team doesn’t need close monitoring or supervision. This style can cause failure when the leader expects the group to make the decision between themselves when they are un sure about what they need to achieve and how they need to accomplish the task.
Bruce Tuckman(1965) however proposed a four staged model for a group. It is known as ' Tuckmans Stages. It states that the ideal group making process occurs in four stages. The first stage he called FORMING which is pretending to get on or to get on with others. It's is where the group gets to know each other,exchange personal information and also make new
What do you understand about individuals you work with in relation to their communication needs, how important is it to make sure their needs are being met and what negative affect will it have on an individual if communication needs are unmet. Some of my service users have limited communications, such as DW who is very slow with his speech and can only give one word answers. This means I have to be patient and give him plenty of time to answer. I also have to form my questions in such a way the he can answer with just one word. I also list options for him.
When in a group you are always thinking “how does it feel to be in a group?” “Is there a group leader?” “Have they prepared what they are going to talk about?” “Will they take turns in talking to us?” “Would everyone be able to see each other clearly?” Informal/ formal communication: Informal communication is used when you know people for example friends and family. Some people may use different terms that other people may not understand for example: “hiya mate, hows it goin?” if you said this is to some that does not speak like that they will not understand what you have said to them and may get
But it also overcomes the awkwardness in the first stages of meeting someone new. Now some personal information about one another leaves the conversation being less awkward and leads to feeling comfortable around them. The second stage involves the tension in the group. This is mainly were everyone has their own ideas and no one wants to accepts others opinions/ideas because they see their own ideas and no one wants to accept other peoples ideas/opinions. The third stage shows the group starting to become a bit more at ease with each other and people start to agree with each other on ideas and share their own views.
The older generation may feel as if the younger generation is not as focused and serious as they are. Moreover, the younger generations might feel as if the older generations are wedged in their own ways and cannot see that times have changed and there are many solutions to a problem than what they are accustomed to. One way to bury the conflict is to have a team meeting and allow each member to voice their concerns. In doing this everyone’s apprehensions are up for discussion. Another resolution is to have each team member come up with a solution to each problem in hand and compare their responses.