It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical notes et WHY IT IS INPORTANT TO OBSERVE AN INDIVIDUAL REATION WHEN COMMUNICATING . This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other . It is very important to be able to recognise what a person’s body language is saying, especially when as a health or social care worker you are dealing with someone who is in pain, worried or upset. You must also be able to understand the messages you send with your own body when working with other people barrier to communication.
This means that the relationship is based on agreed rules and expectations about how both sides should work together. Your manager or supervisor is the person who represents the interests of your employer. Your employment contract as well as the policies and procedures of your workplace should clearly set out the expectations rules and boundaries of your relationships with your employer manager and supervisor. Relationships with co –workers (colleagues) As a social care worker you will need to form good relationships with your co – workers (colleagues) as you are likely to work in a care team or multi – agency partnership. Trust, support and co – operating with your co – workers are important aspects of teamwork situations.
The social care worker must have a working relationship with service users. The relationship between the social care worker and line manager is another example of a working relationship. This relationship must stay professional within the adult care setting. Explain why it is important that social care workers work in partnership with individuals using the service and their family. It is important that social care workers work together with service users and their families as both have a common goal to protect the service users.
Principals of Professional Helping Diversity is a part of the profession when looking into helping the client. As a social worker, they must be able to help every individual and the environment they come from, whether it is of race, religion, ethnicity, gender, and even sexual orientation. Applying the principals of what is learned, will help make every case possible, and treated differently. Since every individual is diverse in their own way, even from parent to child; this profession must be able to grasp an understanding for everyone, and work with them in a manner that will benefit them, specifically. In doing this, social workers will be able to treat each client with dignity, allowing for the client to be the expert of their own life (Sheafor, B. W., 2012, p. 48-57).
The social care worker must do everything they can to keep the service users safe from harm, injury and abuse. This can be achieved by following and adhering to the following: * Work within the definition of your job role. * Keep accurate records and documentation as necessary. * Agreed ways of working of your employer which includes: - Policies and Procedures of your organisation, which are essential pieces of information that will enable the social care worker to work professionally and safely. .
It involves doing things together outside work. 2 Describe different working relationships in health and social care settings The support worker role is to make sure that every support they give to individual is according to their agreed plan of care. Good quality care must be given to individual. it can only be done by involving the individual in all decision making and encouraging both their participation and feedback about the service they are given .it is their role to keep communication going in the care sector for example
Explain why it is important to work in a way that embeds person centre values. The care you carry out on a day to day basis should always be centred around the person you are caring for . You are not there jut to meet there physical needs but to maintain their sense of being a person and their identity. This involves you establishing a supportive relationship with the person, involving respect and trust. You should be listening to the service user, despite any difficulties, understand their emotional needs and preferences and learn about their history.
In a social work environment communication can be an essential tool in order to meet the needs of a vulnerable adult. It is a basic requirement in the social care role to communicate with the individuals you care for their families and also with other members of staff involved with their care on a daily basis. Communicating with the other staff members you work with shows team working and continuity of care. It also ensures health and safety issues are recognised and reported. One form of this communication is a verbal handover at the beginning and end of each shift, there is also the filling in of relevant communication books and care plans for each of the individuals you care for, this keeps others in the knowledge of the current situation in the work place with service users.
1.2 Different working relationships in a Health and Social Care setting. There are many different types of working relationships in a Health and Social Care setting that all play a vital part in providing and making sure that care for individuals is upheld. These may include the actual person who is in need of support, their family and the person’s friends. The relationship between the carer and the individual needing support would be quite formal but it is important to be warm and friendly as well as polite and respectful. It is important to remain professional but at the same a certain element of empathy will be required.
1.2 . Describe different working relationships in health and social care settings Support worker and PWS families – In this relationship, Support Workers liaise with family to ensure that the individual is receiving optimal care and support. Support worker and Person We Support – In this relationship, we see the support worker providing support to the individual ensuring they meet goals and remain as independent and active as possible. Support Worker and Management – Management should support their support workers by given decision making advice, any issues should be addressed and if nothing happens, whistle blowing may be the only option. 2.1.