People communicate for many different reasons, such as: To give and receive information, To give and receive instructions, To express needs, To share ideas, Develop learning, Establish and maintain relationships with others, Negotiate, Discuss a situation, To make a point or outline a concern. To understand and be understood. 1.2 How effective communication affects all aspects of own work. Effective communication is important to meet the needs of the children. To ensure effective teamwork and continual care of the children we must communicate well by keeping each other informed and aware of current situations going on around us.
Unit 029 – Working together for the Benefit of Children and Young People Outcome 1 – Understand integrated and multi-agency working 1. Explain the importance of multi-agency working and integrated working. Multi-agency and integrated working are vital parts to achieving better outcomes for the young people. If these types of working are not implemented and acted upon then you are not ensuring that the young people have the support that they require to achieve as much as they can. 2.
Maintaining a relationship with someone is very important also as it keeps you in contact with others. It keeps you in touch with the feelings and needs of others, which is essential in any functional relationship. This is very important when working with children as you need to be informed as to their needs, in order to have a happy work environment. Again, I believe this leads back to the issue of trust. If children can approach you with a problem (without hesitation) then I would class this as a good relationship.
1.1 Identify the features of effective partnership working Effective partnership working (also known as Interagency, multi-disciplinary, multi-professional and interprofessional) aims to meet the child’s needs and wishes, along with those of the parent, by keeping them at the heart of everything that is done. This is done as a collaborative, collective effort which may include working with different independent bodies, and can include creating an organisational structure or process in order to work and implement a shared vision, through either staff or resources. In order to ensure the needs and wishes of individuals are met, it is essential that a number of factors are taken into account. * All goals should be shared This ensures that everyone is working together towards the same goals and not pulling against each other, which can lead to ineffective partnerships and the waste of people’s time and effort. * Sharing of expertise This allows the partners access to a wider variety of knowledge and ideas, it can also highlight different issues and problems, and however effective partnerships are more effective at working and addressing these problems.
Working with a number of different agencies it is important we communicate and work in partnership to ensure the protection and safety of all children. Each area of expertise may need to have an area of input in any one case. This way we provide a team to discuss how to provide the
1- Understand why communication is important in adult social care settings 1.1 Identify different reasons why people communicate To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of children. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported.
3. Understand the importance of partnerships with carers 1. Understand partnership working within the context of services for children and young people 1.1 Explain why working in partnership with others is important for children and young people | 1.2 Identify who relevant partners would be in own work setting | 1.3 Define the characteristics of effective partnership working | 1.4 Identify barriers to partnership working | 2. Understand the importance of effective communication and information sharing in services for children and young people 2.1 Describe why clear and effective communication between partners is required | 2.2 Identify policies and procedures in the work setting for information sharing | 2.3 Explain where there may be conflicts or dilemmas in relation to sharing information with partners and maintaining confidentiality | 2.4 Describe why it is important to record information clearly, accurately, legibly and concisely meeting legal requirements | 2.5 Identify how communications and records are recorded and securely stored meeting data protection requirements | 2.6 Explain why and how referrals are made to different agencies. | 3.
It includes the requirements for: services to work more closely, forming an integrated service, a common assessment of children’s needs, a shared database of information which is relevant to the safety and welfare of children and earlier support for parents who are experiencing problems. Policies which safeguard: schools and childcare settings must develop a range of policies which ensure the safety, security and well-being of their children. These will set out the responsibilities of staff and the procedures that they must follow. Policies may be separate or incorporated into one
CYP 3.6: Working Together for the Benefit of Children & Young People Understanding integrated & multi-agency workings 1.1: Explain the importance of multi-agency working & integrated working Importance of Multi agency working & integrated working The key principles of Multi agency & integrated working are: • Openness • Trust • Honesty • Agreed shared goals & values • Regular communication Once these principles are fulfilled this ill enable the professionals and agencies involved to work their best and focus on the child. Before Multi agency and integrated working came into practice a family with special or additional needs would have to appointments with various professionals and had to shuttle between them with the reports from the respectively. Now with this way of working a lot of precious time is saved and appropriate and quick intervention follows timely support. Multi agency working is a holistic approach to child care and education and is an important feature of the EVERY CHILD MATTERS frame work. The outcomes of Every child matters are: Benefits of Multi agency working & integrated working An important aspect of multi agency working and integrated working is that children and young people who are at risk can be identified and the organizations involved can quickly ensure that the child is safe and protected.
Roles and Responsibilities 3 INTRODUCTION 3.1 Although parents have the primary responsibility for safeguarding their children, statutory and voluntary agencies, relatives, friends and neighbours also have responsibilities. Everyone can help to safeguard children if they are alert to children’s needs, and willing and able to act if they have concerns about their welfare. This chapter describes the roles and responsibilities of agencies, professionals, and the community, in child protection. Awareness and appreciation of each other’s roles is essential for effective co-operation. Joint working should extend across the planning, management, provision and delivery of services.