Understand Child and Young Person Developement

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UNIT O51 Promote communication in health and social care or children and young peoples settings 1.1 Identify the different reasons people communicate Whilst working within a care setting. The key reasons why people communicate are: * To build relationships This is one of the most important reasons that we communicate aiding us to establish, maintain, adjust and build relationships. These relationships can be friendly, romantic or professional all of which require some level of communication to build or create a shared understanding. * To share ideas and thoughts Adults and young people will have information, facts and observations they need to pass on or disclose to others. * To maintain relationships A simple wave (non-verbal) or hello (verbal) are a techniques to maintain relationships used on a daily basis, whether it be in a professional capacity or personal. * To gain and share information In a work setting I can gain and share information, not with young people and their families, but with colleagues and professionals. This will aid us to work effectively and consistently. * To gain reassurance and acknowledgement In a work environment we often look for and receive reassurance and acknowledgment from colleagues and professionals. This clarifies and creates an effective working environment. With young people we may praise them or non- verbally acknowledge them with positive gestures i.e. applause or even basic eye contact to acknowledge them. * To express needs and feelings Showing our emotions (crying, laughing) are both means of showing our feelings. This enables humans to relay their emotions to another. Allowing us to react accordingly and provide the necessary support. Failure to release these feelings can result in an adult or young person showing their frustrations or becoming isolated.

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