Types of Power Essay

410 WordsMay 14, 20122 Pages
Running head: TYPES OF POWER Types of Power Larry McGee PSYC 305 May 13, 2012 Mona Earnest The power that I find most effective is legitimate power. It comes from the authority of your rate and position in the chain of command. You use this power in a day-to-day business. Although you might increase responsibility, you can decrease the power if you fail to meet all your responsibilities. I think I have expert power. I always try to influence others around me as I approach a task. I want everyone to see how easy it is to use this power. Although you might have to use expert power with other powers to find it effective, myself being a office manager I have to lead 10+ plus employees. It does get frustrating at times but I still seem to handle the job with a smile. Me dealing with hundreds of different employees I see a lot of situations where I use my expert power. For example, a coworker and I had to go on a business trip for a conference. We get to the hotel and she did not want to comply with the policies of a hotel while checking in. She demanded she would pay cash for a room that had already been paid for on a 3rd party website. She thinks the room was charged to her card and wants it reversed back. Her question was understandable but there was nothing I can do to explain about hotels. I still held my composer even though she was tough to get through. I explained how 3rd party websites reservations work and she finally understood. Even though she might still be upset, there was nothing I can do unless the employee who booked our reservations booked directly with the hotel and not on Expedia or Orbitz. I handled everything in a professional manner while other employees and hotel guests were watching. I think everyone in a hotel uses expert power. It’s the only way to help a situation not get out of hand. I learned that coercive power is a complete fail.

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