There were some WorldCom directors who made entries, but didn’t know what they were for and GAAP support (Mintz & Morris, "Case 2-1 Cynthia Cooper and WorldCom," 2011). An audit committee meeting took place, where the truth was reveled about the “prepaid capacity” and the misleading entries. It was mentioned that there were good business reasons but no accounting rationale for the entries (Cynthia Cooper and WorldCom). According to Mintz, “the due care standard calls for continued improvement in the level of competency and quality of services by performing professional services to the best of one’s abilities” (Mintz and Morris, Ch.1, 2011). Mintz, S. M., & Morris, R. E. (2011).
team appraisals can sometimes be unjust, because one or two people could possibly slack when it comes to performing their job and make the team look bad. The organization wants all employee’s to benefit from the great effort that they put into performing their job; therefore they should be evaluated separately. A generic appraisal form for each employee seems to be fair it shows each employee his/her weakness and strengths allowing room for growth if needed(Fallon & McConnell 2007;
There is no training program for them that state any reasons why the culture of the company relies on customer satisfaction. So in this case some employees may feel resentment for having to put so much effort into making their customer happy. For instance, some Nordstrom employees may feel that it is too difficult to meet the needs of some of their customers. Employees are expected to go out of their way, even to work long hours or beyond their hours to meet their customers’ needs, but they do not get compensated for any overtime. The environment for this employee could be very stressful and cause them to not want to put much effort into sales.
In my opinion, nothing is more dangerous to a business than a bad public image caused by being unethical. Once a company’s reputation has been destroyed, it is hard to rebuild it up. They will always be known for what bad things they have done, no matter how successful they become afterwards. It is sort of like no matter how good of a person you are or the good stuff you do, once you make a mistake, people will always remember that one mistake you made. We as humans tend to be more loyal and truthful to our family and friends compared to when it comes to our jobs and businesses.
(TCO A) Describe the relationship between quality and personal values. 4. (TCO H) Identify and discuss five differences between service and manufacturing organizations. 5. (TCO B) Cite two ways that the accounting function can contribute to the achievement of quality.
2. Problem: CanGo’s performance evaluation process appears to be ineffective with no clear criteria that would help the company, managers and the employee’s progress towards the future. Recommendation: CanGo’s current evaluation system, as presented by Warren, is a great start to developing a fair and productive work environment. The system has to be clear and concise so it benefits the employee, manager and ultimately the company. Although CanGo may have a large number of high performing employees, they need to
She has a clear understanding of different leadership styles and is able to adopt a different approach if called for by a certain situation. The only criticism that could be highlighted from this study is that on some occasions she tries a little bit too hard to be ‘everyone’s friend’. It is an excellent quality to be able to keep everyone happy in their work, but if a situation arose where a real hard message had to be given to one of the team, or one of the support staff had to be disciplined, the Inclusion Manager would find it difficult. Adamen (2006) reported that it is very easy to become emotionally attached to the people we work with daily. When this happens, managers begin to identify way too closely with one or more individuals, and eventually those individual agendas start to become the manager's agenda.
They are as well very credible sources where the evidence came from and everything lines up correctly. The uses of judgmental words I feel try to over persuade the reader and take away from the credibility due to bias in the tone used. Another way I have come to interpret this argument is that the millennial generation is in fact superior and even more hard working than they portray themselves to be. Most the surveys and data collected never showed or had anything about millennials actually working in the workplace so work ethic was not studied. This could be a major contributing factor in really trying to persuade the
Which of these are the most appropriate and very common among businesses? Face to face, this form of communication not only gives your audience a chance to interact with you but if it’s something that is very important you can show them how concerned you are. Let’s say that there is a cap on raises and there could possibly be a lay off in the near future. How well do you think audiences will take this information let’s say by email? They are going to think that this person has no feelings and truly doesn’t care about their questions or anything.
336). It is up to the leader of a virtual team to choose the correct communication medium or combination of communication mediums to quickly and effectively resolve issues that are causing low morale amongst the team members. The team has been successful but James Dion is sowing disharmony by complaining about work related issues and issues that are not related to work. The manager should send James an email and let him know that he is doing an amazing job on team projects. He must find out what is going on and ask him why he is complaining about work related issues and issues not related to work.