Technology and communication go hand and hand these days. Technology provides instant communication at your finger tips. Using technology can keep you in touch with people across the globe and make it seem like they are sitting right beside you, it is fast and saves time and money. Working in the business world you need to know how to use technology like; the web, e-mails, word processing, PowerPoint and many others. Customer satisfaction is on the rise in the workplace, having good customer satisfaction will help you do more business.
I can also review pass work to gain a further understanding and feel for what standards are expected for employees of the company. Assessment Criteria 2.3 and 2.4 The purpose and benefits of taking on new challenges and adapting to change is for the improvement and bettering of oneself. It shows a willingness to want to learn new knowledge and skills and the desire to build upon yourself. It also shows you are committed to the company and will undergo all required training. This will benefit both yourself and the company as it will expand your knowledge base and help to improve productivity and efficiency within your organisation.
By using these an example this will allow Kudlers to properly train employees in customer service. Kudlers plans to spend $91,715 on new software to improve their current training plan. Kudlers has also started a budget for new customer relationship management system (CRM). Importance of Marketing Research Kudlers plans to increase their customer loyalty by offering high-margin services. Kudlers plans to do this by better understanding the customer needs, this can be obtained by tracking the purchases of the current cliental.
This file should include the vendor’s DUNS #, Business Name, phone #, Minority or Women owned indicator, Sources of Minority and Women Owned Certification and the vendor’s email address. General Benefits Again this new system will enable us to expedite various functions needed to conduct productive relationships with vendors. We will be able to receive electronic quotes as well as being able to publish formal bids. Not only will this new system benefit us internally, we will also extend training to limited representatives from each of our various vendors. As we continue to grow and enhance our business, we will continue to network and provide ongoing training to vendors at an economical
Executive Summary Rolling Stone Moss (RMS) Company are expanding because of the successful performance in the marketplace, thus the new Customer Contact Center (CCC) office is required to build good relationship with customers. This report purpose is providing the concept of open-plan design office for RMS Company that can satisfy employees’ needs and wants. Furthermore, health, surface, ergonomic, safety and security environment will discuss further to enhance performance of employees. Beside that, several criteria to be used for selecting videoconference is describing in this report. Finally, conclusions as well as recommendation are provided in the last part of this report to accomplish company success to measure preeminent working environment for employees.
Training Plan Landslide Limousine HRM/531 January 20, 2014 Training Methods “Training consists of planned programs designed to improve performance at the individual level, group, and/or organizational levels. Improved performance, in turn, implies that there have been measurable changes in knowledge, skills, attitudes, and/or social behavior” (Cascio, p. 290). Developing an effective employee training program will be fundamental to the long term success of Landslide Limousines. A clear understanding of the company’s policies, goals, philosophy, and job functions will eventually lead to a higher customer satisfaction rate and higher profits. Employee training will help set a clear understanding of what is expected of them, inform them of their responsibilities and the clearly identify the role they will play within the company.
Tanglewood: Case One Dear Mr. Perrone, after reviewing your company history, values and philosophy I feel confident that I can help you design a better functioning staffing department. Acquire vs. develop talent I believe that since two middle class everyday individuals founded Tanglewood, it is within their philosophy to develop talent within to promote ideas from their own employees and make them feel empowered. As part of my research of your company I found that it is company culture to allow all employees to give their input and suggestions, therefore in order to promote participation employees need to feel that their efforts will result in promotions. Hire yourself vs. outsource When I first began researching your company and
It is important to support and encourage current employees to strive for higher goals. Showing that you the employee is cared for as is the business will help business grow because after all employees make the business world go round. Tuition reimbursement increases the value of the employee which in turn increases the value of the company. A business degree or communications degree offers a multitude of career choices ranging from salaries of over $100,000 per year to $30,000. Tuition reimbursement means increased morale, productivity, confidence, retention, profits, and less employee turnover.
Similar to the ideal of our Nation, to increase education and accessibility to all, for our country is better when more people get degrees as our company is. To have any real sustainability as a company, education is a primary factor in the success, not just for the elite few, but also for the masses. The introduction of increased benefits in the tuition reimbursement program will send a significant message of respect and caring to employees. The application of the program will show benefits daily. What better to invest in
I would really like to give back to the people who are less fortunate and assist those in need of help. My immediate goal after receiving my MBA is to work for a brokerage firm that will allow me to gain enough exposure to the brokerage business prior to me establishing my own firm in Tennesee. I believe that this move would help me further enhance my learning of the necessary management concepts I will need to succeed. Attending the university will prepare me for the actual situations I will face in the corporate world. After which, my experience being an employee would then give me further experience and knowledge to help me in building my own firm.