Trust and Job Performance Essay

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THE EFFECTS OF ORGANIZATIONAL STRUCTURE ON EMPLOYEE TRUST AND JOB SATISFACTION by Kelli J. Dammen A Research Paper Submitted in Partial Fulfillment of the Requirement for the Master of Science Degree in Training and Development Approved for Completion of 4 Semester Credits TRHRD-735 Field Problem in Training and Development Joseph A. Benkowski, Research Advisor The Graduate School University of Wisconsin-Stout May 2001 The Graduate College University of Wisconsin-Stout Menomonie, WI 54751 ABSTRACT Dammen (Last Name) Kelli (First) J (Initial) (Writer) The Effects of Organizational Structure on Employee Trust and Job Satisfaction (Title) Training and Development (Graduate Major) Joseph A. Benkowski (Research Advisor) 5/2001 (Month/Year) 61 (No. of Pages) American Psychological Association (A.P.A) Style (Name of Style Manual Used in this Study) Keywords: organizational trust, job satisfaction, high performance organization, and traditional organization. Employees in all organizations want to work in an environment of trust and respect where they feel they are making a real contribution to organizational goals and objectives. They want to be able to have the opportunity to show management that they can accomplish a task with the creativity obtained from working in teams. There is a consensus in the literature reviewed that trust and job satisfaction are essential elements to an organizations success. Cook and Wall (1980) conclude that “trust between individuals and groups within organizations is a highly important ingredient in the long-term stability of the organization and the well-being of its members” (39). By examining the relationship between trust in management and employee job satisfaction, corporations will have the knowledge necessary to assess their current culture and, if ii needed, develop a culture that allows for growth

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