Three Management Practices for Healthcare

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THREE MANAGEMENT PRACTICES FOR HEALTHCARE 1 Three Management Practices for Healthcare THREE MANAGEMENT PRACTICES FOR HEALTHCARE 2 Three Management Practices for Healthcare For many people, the idea of healthcare is all about doctors, nurses, and health insurance. What they don’t think about is the management side of healthcare. Healthcare facilities have to be managed like any other business in order to be successful. Without specific management practices, cost would be out of control and the facility would eventually fail and close. There have been many management practices and breakthrough ideas that have worked successfully for other industries. Healthcare is unique from other industries because it directly impacts human health and lives. Three management practices that have been used in other industries that could possibly be used in healthcare are total quality management, business process reengineering, and outsourcing. Total quality management originated in Japan in the 1950’s. After World War II, the war effort had led to large scale manufacturing efforts that often produced poor quality. In response to this, the Japanese brought in experts to train engineers in quality processes. The notion of total quality has steadily become more popular since the early 1980’s. Since the economic decline of the 1970’s, simple inspection task or activities have been replaced or supplemented by quality control, quality assurance, and now total quality management (Dale, 1994). To successfully implement total quality management, an organization must concentrate on eight key elements. Theses elements include trust, ethics, training, integrity, teamwork, leadership, recognition, and communication (Ganiyu, 2012). Everyone in the company must make consistent effort to

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