Third Party Conflict Resolution Strategies

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Third Party Conflict Resolution Strategies Marianne Kerzman, Heidi Nolan, Sharon Schlesinger, Natasha Wallace, Thomas Weber University of Phoenix MGT/445 Organizational Negotiations Dr. George R. Monk December 17, 2012 Third Party Conflict Resolution Strategies During negotiations there are times when the parties involved cannot get past their differences to come to an agreement. When this happens a natural third party can step in and help resolve the conflict. “Third parties tend to become involved when negotiators have tried all other options and are not making progress, when mistrust and suspicion are high, or when the parties cannot take actions toward defusing conflict without those actions being misinterpreted and mistrusted by others” (Lewicki, Saunders, & Barry, 2006, p. 482). The following will look at team C’s strategy for third party conflict resolution. Then discuss how the strategy will resolve conflict. Then a contingency plan will be developed if the first strategy does not work. Intervention Strategy After reading the assigned cases, team C believes the best intervention strategy to use is mediation. Mediation is less costly and time-consuming C With mediation, parties avoid the delay of a judiciary decided outcome (Huerta, 2004). Mediation also instills empowerment to the parties (Huerta, 2004). With this empowerment parties can decide the solution to the dispute and decide on the final agreement of the negotiation. Parties who can still determine the negotiations outcome with the intervention of a third party develop self-determination. This self-determination characteristic of empowerment often corresponds to higher desires of how individuals and businesses want to conduct business normally (Huerta, 2004). In order for mediation to be successful, the timing of the mediation must be

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