Things You Should Never Do Essay

1008 Words5 Pages
Things you should never do: • If the customer is ahead of schedule for their arrangement, never inform this is awful or make an issue. The fact of the matter is that the customer has arrived! In the event that the customer comes early the main thing to do is to let them know that you are so glad to see them. You can state something like, "please pull up a chair and I will go (or call) and check whether they are ready for you”. • Talking to another employee, or attending phone calls, while servicing a customer. This is especially important when the customer first comes in. When at the the front desk with another employee and a customer walks in, it is important that you need to end all conversations that you are having and look up at the customer and greet them with a smile , even before they reach the front desk or counter. Otherwise, the customer will be under the impression that they are possibly distracting you from your from more “important” duties or activities. • Carry on any negative type of conversation on any topics, important or non-essential, if there is a customer within earshot. This comprises conversations about: other employees, other customers, or even competitors for that sake! • Convey the feeling, idea,…show more content…
Evaluate the type of package that can be offered based on the customer needs and their budget. Suggest some best place options, best things to do in these places, best eateries and experiences to have, etc. to the customers who have not planned of any particular travel destination or type. Make sure to be polite and hear them out with mindfulness understanding their necessity. Send mails or remain in touch through telephone if the stroll in customer don't affirm their booking over the table and approach time for choosing. Guarantee to be redesigned on the present costs of the convenience, transportation, travel fares, and so on from the procurement

More about Things You Should Never Do Essay

Open Document