Thicketwood Ltd.

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SUMMARY PROBLEM STATEMENT In the spring of 2003, Mark Taylor, recently promoted to operations manager at Thicketwood Ltd., a custom kitchen cabinet manufacturer in Kitchener, Ontario. The company has to ensure that the plant's capacity would meet the upcoming year's forecasted demand of 2000 kitchen cabinets. But for now, the plant's manufacturing all relies on the handcraft of workers. No matter is the quality or the quantity of productions, cannot satisfied the demand either. Taylor's first plan was to purchase a computer numeric controlled(CNC) router, however, he was not sure whether to purchase a new or used machine. If purchased, he would need to decide on changes to the cabinet manufacturing line. ANALYSIS The quality of workers' handcraft is inconsistent. And there are some extra workers for the production line that causes the unnecessary salary expense. There has two kind of machines an old one and a new one. The new one is more expensive but in a pretty good condition. The old one is not in a good condition and needs additional maintenance but is cheaper. No matter which one they buy, they have to make some changes on HR, rearrange the workers in each step. RECOMMENDATION Buying the old one which costs less money than another. Reduce workers to 8 people. If the old one does not work well, returned it and to buy the new one. THICKETWOOD LTD. PROBLEM STATEMENT Main problem In the spring of 2003, Mark Taylor, recently promoted to operations manager at Thicketwood Ltd., a custom kitchen cabinet manufacturer in Kitchener, Ontario, had several ideas to improve the efficiency and cost-effectiveness of the company's production line. He wanted to make a good impression, and he wanted to implement some of his ideas immediately. Taylor's first plan was to purchase a computer numeric controlled(CNC) router, however, he was not sure whether to purchase a

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