To have an effective communication you have to put all these into prospective before you deliver your message to the recipient. FEEDBACK Your recipient will provide you with a feedback to your message it might be verbal, a reaction or non-verbal. The response of the recipient will let you know if your message has been understood or misinterpreted. If it has been misunderstood you however have the chance to send your message again. CONTEXT The situation in which your message is being delivered is the context.
* Give information * Receive information * Give instruction * Receive instruction * Discuss a situation * Make a point or outline concern * Express a need * Negotiate * Develop learning. | | 1.2. Explain how effective communication affects all aspects of own work. | In my view Effective communication is a two –way process. The person communicating has send the right message, but also needs to make sure that it is being correctly received and understood by the other person or people.To communicate effectively you will need to: * Be very clear about what you are trying to say * Ensure that the person you are talking to understands what you are saying to them * Try to consider the other child s or adults points of view * Have a rapport with the child or adult you are communicating withCommunicating effectively is not always easy.
I have a role of great responsibility dealing with service users and their families or advocates, internal staff and external agencies. Therefore, my communication has to be clear and concise whilst I am conveying instruction and information. I consider communication to be successful when the desired objective is attained. All communication has a purpose, whether to inform or whether to
To find the concerns that begin the program planning process, it is a prerequisite to do a needs or problems assessment. The assessments give human service workers good direction to what areas need the most focus and what kind of help the people need most. (2003). While planning a program, it is good to brainstorm all the possible avenues and outcomes of all situations. Human service workers need to be prepared for all situations, and have feedback on how well their programs are working.
What are they attempting to achieve and what their level of understanding is. I also need to understand and consider how my message maybe received by communicating clearly to help avoid misunderstandings and potential conflict with others. In a group setting I also have to take into consideration that attendees are treated with respect given
To recognise then the service user is getting anxious or distressed as the service user may be nonverbal and it may take a few guesses to know what the service uses wants or needs. Aiv Explain why it is important to find out about an individual’s: 1. Communication and language needs To make sure that the service users’ needs are being met individually, providing the tools required for each method of communicating ie pen and paper, picture cards, sign language and for the staff to be properly trained to be able to communicate in the correct way for each individual. Remembering that everyone is different and no two individuals will require same care. 2.
To identify whether or not the individual fully understood what you were communicating to them. To identify whether or not the individual was offended or might have appreciated the information being communicated differently such as how you address them or the tone of your voice. Aiv. Explain why it is important to find out about an individuals language needs. A) communication and language needs.
Make a Positive Contribution – confidence/control/choice/involvement. It is important the individual you are assessing has been given the opportunity to choose the setting for the assessment and also that they can have an advocate of their own to accompany them. When completing the assessment it is important to give the individual the full information on what you are to be going through and that it is their assessment on how support will be offered. The individual must be given the time and be able to understand the process of the assessment and the Support Plan that comes from this. If they have any difficulties eg.
The first of which is a correct way of putting it, and the second way is a much more insensitive way of saying it. It is also important to make sure that we communicate the information at the correct time to prevent a misunderstanding of the message. The place and method of communication is also important in communicating a sensitive subject effectively and sensitively. The carer will need to bare in mind that there are many ways Argyles theory can switch into Shannon-Weavers at any point of the conversation because you may realise at the start the victim cannot hear you due to them being deaf, maybe they are blind and cannot see you which makes it harder to communicate. It might not just include Mrs Jones having sensory impairments; there may be a disruption if someone was to barge into the room, maybe to be nosey about the information being spoken about or for help with
There are two channels in business communication internal and external. With internal communication there are two sub- channels formal and informal. A downward flow is information from one’s superior to the subordinates. This type of flow usually contains orders of responsibility for employees and instructions. When the employees send information to the bosses it is called and upward flow.