The Sundale Club Case Analysis

1396 Words6 Pages
SUNDALE CLUB The Sundale Club has been established for many years and has a prestigious reputation. A waiting list was established in order to accommodate future club members. However, the organization’s reputation started to suffer in lieu of hiring a new activity manager. Consequently, there were repercussions between management and the employees at the Sundale Club. This paper will discuss the macro and micro problems, the causes, how the systems are affected, the alternatives, and recommendations on how the issues should be handled. I. Problems A. Macro 1. Sudden decline in membership 2. Impacts from the athletic department on the social activity department, and mixed activity department. 3. Lack of upper management involvement with the employees. The Sundale Club is facing a decline in their memberships. Sundale once had a waiting list for those wishing to join, but in the past few months the list has been exhausted, due to the lack of interest in joining the club. The decline in membership and members leaving, has affected Sundale’s prestigious reputation. Subsequently, this could create repercussions on the future goals of the organization which would advertently affect the “bottom line”. In addition to this, the athletic department is having issues. These issues are impacting both the activity department and mixed activity department. The last macro issue is the lack of upper management involvement with the employees, has created chaos in employee engagement. B. Micro 1. Staff has become discouraged and discontent with their job. 2. Communications lines have been reduced due to a personal relationship between Ellis and Johnson. 3. Intergroup conflict and lack of support for each other due to the fear of challenging the status quo. 4. Avoidance style of conflict resolution within an organization. 5. Ellis hiring a friend. 6. Johnson
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