The Role of Verbal Communication

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The role of verbal communication Different localities, ethnic groups, professions and work cultures all have their own special words, phrases and speech patterns. These localities and groups may be referred to as different speech communities. Some people may feel threatened or excluded by the kind of language they encounter in these speech communities However, just using formal language will not solve this problem. The technical terminology used by care workers (often called jargon) can also create barriers for people who are not a part of that ‘speech community’. When people from different geographical areas use different words and pronounce words differently they are often using a different dialect. Some social groups use slang – non-standard words that are understood by other members of a speech community but which cannot usually be found in a dictionary. Communication and language needs and preferences Braille - Braille (a system of raised marks that can be felt with the fingers) provides a means of written communication, based on the sense of touch, for people who have limited vision. The communication system known as Braille was first published by Louis Braille, a blind 20-year-old, in 1829. This system is now widely used, for reading and writing, by people who cannot see written script. Makaton - Makaton is a system for developing language that uses speech, signs and symbols to help people with learning difficulties to communicate and to develop their language skills. People who communicate using Makaton may speak a word and perform a sign using hands and body language. There is a large range of symbols to help people with learning difficulties to recognise an idea or to communicate with others. Use of signs and symbols - Gestures made with hands or arms, written symbols or diagrams (such as traffic signs) all communicate messages to
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