The Role OF a restaurant manager Essay

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THE ROLE OF THE RESTAURANT MANAGER BY : Akhil Kapoor STUDENT NUMBER : KAAKD-91 The Role of a Restaurant Manager The Manager is one of the most important person when running a restaurant as they are the one who will control most of the things every time. They are involved in the directing and scheduling of all the activities in the restaurant. They have got to ensure that the restaurant is running efficiently and profitably while maintaining the high standards of food, service and health and safety. They plan and balance the budget, making sure everything is in order and the accounts balanced. The manager should have communications skills so the ability to successfully interact with others, he should have management skills so to be responsible, Be organized to manage for longer, have good marketing skills so to manage service and enhance sales, and be able to use things electronically.(Emenheiser,Clay,Palakurthi,P54,1998) One of the most important roles of the manager is also to have great customer relations as this is essential as most of the times when there is something wrong with the customers food or in general the customer is not happy the manager will be called to sort out the problem it is very important the manager handles everything in a very friendly manner, the manager generally should have a lot of patience.( http://www.jobprofiles.org/retrestmgr.html) An important role of the manager is to have good relations with his co-workers/employees as this is needed to keep the restaurant running well and with no problems. They have to point their employees in the right direction. Managers are responsible to supervise and take charge of the activities and productivity of all their employees; they have to manage their staff’s performance. For example when an employee is slacking off at his work the manager would have to

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