The Purpose of Correctly Receiving, Checking and Sorting Mail and Packages

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Incoming mail will arrive via the postman or couriers. You may have a Post Office Box or other arrangement where you collect the post from the local Delivery Office. You may need to open the mail in order to find out the individual or department that it is intended for. In some organisations all mail is opened unless it is marked confidential. - 6 - If you are working in an organisation that has large volumes of incoming mail which is opened in a mail room, you may use an electric letter opener to open the envelopes. In many organisations incoming mail is stamped with the date it is received, either by hand or machine, and in some cases the department that it is intended for. Having opened all of the mail, sort it in order to ensure that it reaches its intended destination. Some organisations will have sorting bins from which the mail will be placed into pigeon holes for departments or individuals so that mail can be collected at their convenience; others will have a system of taking the mail to the various departments. It is important that mail reaches the correct department or individual as quickly as possible as it may be urgent. A letter taken to the wrong recipient will be delayed or may be ignored as its importance may not be recognised. Outgoing mail may be collected from the individual departments or brought to the mail room for despatch. There are different ways in which mail may be despatched:  Collection by Royal Mail  Collection by courier  Taken to the Post Office or post box Collection will be at a pre-arranged time, so it is important that the mail is prepared for despatch on time. If the mail is to be taken to a Post Office or post box there will still be a cut off time if it is to be collected on the same day. - 7 - Some outgoing mail will be in envelopes and addressed ready for postage; others may need to be put

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