The Moderating Effect of It Capability on the Relationship Between Business Process Reengineering Factors and Organizational Performance of Banks Essay

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Journal of Internet Banking and Commerce An open access Internet journal (http://www.arraydev.com/commerce/jibc/) Journal of Internet Banking and Commerce, August 2012, vol. 17, no.2 (http://www.arraydev.com/commerce/jibc/) The Moderating Effect of IT Capability on the Relationship between Business Process Reengineering Factors and Organizational Performance of Banks Kabiru Jinjiri Ringim College of Business, Universiti Utara Malaysia Postal Address: School of Technology Management and Logistics, Universiti Utara Malaysia Author's Personal/Organizational Website: www.cob.uum.edu.my Email: kabirujinjiri@yahoo.com Kabiru Jinjiri Ringim is a Ph.D. candidate in Operations Management at the School of Technology Management and Logistics; College of Business, Universiti Utara Malaysia. His areas of interests are Project Management, Process Reengineering, Performance Management, Operations Management, e-Commerce and Technology Management. Mohd Rizal Razalli Director MBA Programme and Senior Lecturer, College of Business, Universiti Utara Malaysia Postal Address: School of Technology Management and Logistics, Universiti Utara Malaysia, 06010 UUM Sintok, Kedah, Malaysia Author's Personal/Organizational Website: www.cob.uum.edu.my Email: rizal@uum.edu.my Dr. Mohd Rizal Razalli is a Director of MBA Programme at Othman Yeap Abdullah Postgraduate and Senior Lecturer at the College of Business, University Utara Malaysia. (UUM). He holds a PhD in Operations Management. He is actively involved in Conferences and publication to journal. His area of expertise is on Operations Management, Project Management, Business Process Reengineering, and Performance Management. Norlena Hasnan Senior Lecturer, College of Business, Universiti Utara Malaysia Postal Address: School of Technology Management and Logistics, Universiti Utara Malaysia, 06010 UUM Sintok, Kedah, Malaysia Author's

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