The Leader Of The Information Technology Crew

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IT Managers: The Leader of the Information Technology Crew Module 1 Case Michael Evans ITM524: Fundamentals of Information Technology Management Dr. Mina Richards February 28, 2011 There are a number of daily challenges confronting IT staff within an organization. These challenges demand the expert knowledge and skills of IT managers. The IT Manager is the person who manages, conducts, trains, manipulates, directs, deals, supervises, organizes and controls resources, expenditures, in an organization, an institution, or a team. What makes a good IT Manager? In this paper the writer will address and discuss what roles leadership, knowledge and skills play into becoming an effective IT Manager. There is much discussion into what makes a good IT Manager. The answer to this question is multifarious. It’s not just one thing or one factor that will make you a capable manager. Rather, it is a combination of qualities and behaviors. Some people are born with the instinctive ability to motivate others and the ability to manage, but anyone can ascertain how to be successful in a management career. What is management? The dictionary defines management as " the act or art of managing, the conducting or supervising of something (as a business), judicious use of means to accomplish an end, the collective body of those who manage or direct an enterprise ". (Merriam-Webster) There is an enormous distinction pertaining to being a manager and being a "good" manager. This writer finds it “interesting that the formal definition of management includes the word "art", for the reason that in some respects, it is an art as much as a science. Just about anyone can learn the basic mechanics of becoming a manager. However, there is a certain amount of vagueness in defining that extra breadth of skills and traits that elevates certain

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