The Importance of Non-Verbal Communication

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The importance of non-verbal communication According to stein-Parbury (2009), non-verbal behaviour plays an essential role in the process of message exchanging. When non-verbal behaviours are regarded as the usual communication of interaction with patients, nurses should has a skilful capability to handle this through their daily works. The most helpful way for nurses is to find a right way of expression, like using peaceful sound, tone and speed, to delivery and stand out the significant information. Unsteady sound or any voice with lacking of confidence of nurses will deeply affect patients into a sensitive and anxious situation. If the patients involve in this kind of anxiety, any verbal communication cannot solve this problem. When the verbal language is useless, the only effective way is to console patients by talking softly and soothingly. Thornby (2006) claims that the basic eligibility of nurse is skilled communication that is crucial to accomplish an extremely good care for patients. It requires nurses to improve themselves on communication skills and develop confidence before they engage in conversation with their patients. Intense communication, like facing to an argumentative situation or meeting an opposite view, is professional ability that can be trained. The first step is to develop self-consciousness that is essential for interpersonal interactions, which includes evaluate the abilities of the communicator in the aspect of determination, management and judgment. After self-assessment, it starts to learn the techniques about how to make an effective communication. However, it will take a long time to learn and practice all the techniques probably involved in discussion. Although obtaining of the ability to communicate successfully takes time, it worthwhile to master those skills as nurses have to be ready for dealing with challenges. Comparing

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