The Importance of Information and Communication Technology in Business

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The importance of Information and Communication Technology in Business Speed One of the main reasons so many business have turned to the IT world for their professional needs is the sheer speed at which computers and related technologies can process information. Email is a perfect example, as it eliminates the need to wait several days for a packet of documents to reach a client or business associate. Worldwide communications used to occur primarily through postal delivery. While still the optimal method for sending packages, printable materials such as legal documents or contracts may now move much more swiftly via the Internet. Businesses can receive news and updates which may provide vital insight into current market trends or changes in a clients needs almost instantaneously. Businesses are therefore able to provide immediate assistance to clients and thus improve their customer service. Efficiency Increased speed often leads to increased efficiency that takes less time to complete a task. Information technology also allows data to be stored in formats, which make information easier to store or send. The space a business saves by not having to maintain a room filled with filing cabinets and boxes of paper documents allows a company to function in less space and thereby reduce the cost of office rental or construction. Multi-Tasking Another business advantage of information technologies is the ability of computers to perform multiple tasks simultaneously. Provided the hardware is able to support it, the operator may have several different programs functioning at the same time. Furthermore, computers are generally capable of performing complex calculations, such as accounting, very quickly and accurately. Low Cost Computers themselves are much less expensive than they were years

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