unit 33 understanding constructive feed back in health and social care 2.1Explain how people may react and respond to receiving constructive feedback People may react in different ways to constructive feedback, some people may take it on board and use it to improve better work practice, where as others may take offence and feel they are being patronised. Giving and receiving feedback is good, as it can help you work and develop as a team. You might see staff bending over a bed to give personal care instead of raising the bed to a suitable height, so you are not bending over the service user. I would explain to the staff on the importance of raising the bed, as this can cause back injury to them. You can use constructive feed back to build on use it as a tool not a negative.
Unit 204 Outcome 4.1 Explain how the likelihood of abuse may be reduced by; * Working with person centred values A person centred approach is counting and treating everyone with respect. Allowing individuals to make their own choices and decisions, respecting their views will gain their self esteem and will help them recognise their own rights and values which will protect them from being abused. It can also help create relationships between staff and residents so they gain somebody to confide in. * Encouraging active participation This promotes inclusion, making an individual feel some self-worth. Will promote confidence and will also help gain friendships.
b) Wishes and preferences - meeting the wishes and preferences would make the communication smoothly and misunderstanding can be prevented. Av. Explain how good communication can have a positive effect on the way a social care worker interacts with: a) Colleagues - Good communication ensures effective team working and continuity of care. When there is good communication among the colleagues the work flows so smoothly and at the end of the day they will go home with a smile on their face
It is considered that effective listening has beneficial effects on both patients and nurses, as well as on their relationships (Stein-Parbury, 2009). One benefit through effective listening is that the patient feels accepted, respected, and valued. The genuine interest demonstrated by nurses would enhance the patient’s sense of wellbeing, empower them to respond actively to the treatments, and promote participation in their own care. Furthermore, Stein-Parbury (2009) argues that because the nurse gathers information and data by listening to the patient, many clinical decisions and care plans can be tailored based on this first-hand information, and possible adjustments can therefore be made by looking from the patient’s viewpoint. In this way, the patient-centred care can be ensured, and in doing so, the nurse would derive satisfaction in meeting the patient’s needs.
Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
Everyone has the desire to seek approval and acceptance, Positive reinforcement is the process whereby desirable behaviour is encouraged by presenting a reward at the time of occurrence of such behaviour. Through reinforcing positive behaviour you are encouraging that individual to seek attention through positive methods rather than unacceptable methods (such as challenging behaviour). Also by focusing on prompting positive behaviour can also have the effect on yourself rather than feeling angry and frustrated due to behaviours you promote that calm, relaxed positive behaviour. 2.6 Evaluate the impact on an individual’s wellbeing of using reactive rather than proactive strategies. Using reactive rather than proactive concentrates on the negatives of a behaviour rather than positivity, this would more than likely cause animosity towards staff, emotions would be high for a majority of the time and the individual could become distressed for large periods of time, the support from staff would not be positive making the individual feel isolated and alone, causing more anger and more than likely more behaviours.
Explain how effective communication can affect relationships in a adult social care settings between: A) Colleagues and other professionals It is important that care workers communicate respect for each other. Colleagues who do not show respect for each other may fail to show respect to the people who use care services. Colleagues have to develop trust in each other. It is important to demonstrate re that you respect the confidentiality of conversations with colleagues. With effective communication there would be a positive atmosphere in the work place, staff would be more than happy to help each other out.
Based on the information presented in this paper, EHRs can be beneficial to the healthcare industry by saving money and reducing errors but also can benefit the patient by having the doctors and hospitals they go to be more efficient, convenient, and allows the caregiver to spend more time with the patient instead of updating paperwork. With the ease of new software in development, healthcare facilities will train properly and quickly so they are not losing focus on the patient. Cost may be a major factor now why the healthcare industry has not already embraced this technology but that will soon change with the new incentive programs coming in the near future. By 2014, these incentives will be in place and the healthcare industry will grow in the 21st
Communication is so vital among these groups, patient progress is shared among these people, if one doesn’t pass the right information then patient care is derailed, baccalaureate degree prepared nurses are better communicators as compared to associate degree prepared nurses. Baccalaureate’s proficient in the use of research, theoretical, conceptual, psychosocial assessment, and their evidenced based approach qualifies them to be better communicator in the patient care which in turn makes patient care effective and
Wishes and preferences~ so you are able to for fill these so you can give a person centred approach and be able to treat them as an individual. Av Explain how good communication can have a positive effect on the way a social care worker interacts with: Colleagues~ Good communication is key to how we care for services users and how we learn from each other. Handovers are a good example of communication without this how are we meant to know of any concerns to look out for and also we can all learn from each other. Individuals using the service and carers ~so they able to trust and communicate with us Other professionals~ so they respect and treat us professionally Avi Using the table below, identify three examples of barriers to communication, and describe ways each barrier could be reduced. Barrier How it can be reduced 1.