Duty of care in health and social care settings 1.1 Duty of care is the responsibility for taking care of another person , ensuring their physical and mental wellbeing. Giving individuals choice and safeguarding provided for service users as well as colleagues. Adhering and observing legal obligations and policies/procedures of the organisation. 1.2 In my role as a care worker, it would be restricted to my own level of competence, I would report any concerns that I have over an individual’s care or health to my work supervisor. I would follow up on these concerns on any subsequent visits to ensure concerns have been acted upon and hopefully resolved.
Dementia 310 What is meant by person centred approach? A person-centred approach focuses on the individual’s personal needs, wants, desires and goals so that they become central to the care process. This can mean putting the person’s needs, as they define them, above those identified as priorities by healthcare professionals. Instead of treating the person as a collection of symptoms and behaviours to be controlled, person-centred care considers the whole person, taking into account each individual's unique qualities, abilities, interests and preferences. Person-centred care also means treating residents with dignity and respect.
Give 2 examples of such support. Write down an example of a client`s choice of food. How could their choice be influenced by their religion or personal beliefs? Do clients have a right to choose their food? If you disagreed with a client`s choice of food what advice could you obtain?
Social care can often be challenging , both physically and emotionally, it is really important that service users are treated as individuals and that we as professionals recognise this and endeavour to meet their personal different needs, which in turn enables them to exercise choice and control over their lives. Confidentiality will also be an important part of Health and Social care this ensures service users maintain anonymity around their personal information and care. For Health and Social Care students the employability skills you will develop include the ability to: • Gather together information analyse and evaluate information • Communicate effectively with individuals, groups and organisations • Produce medical records • Think logically and recognise where changes are to be made • Manage time, learn independently and
Explain how effective communication affects all aspects of working in adult social care settings. Communication is a vital factor when working in adult care, as it allows the needs and wishes of service users to be fully understood by staff members to ensure they have a fulfilled life. It also ensures low risk of any misunderstandings between staff members when discussing important matters so that everyone is in understanding. Explain why it is important to observe an individual’s reactions when communicating with them. It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding.
Effective communication and interpersonal interaction in health and social care Communication is an important role in health and social care settings, it allows room for positive relationships and the sharing of information to be done correctly and privately. Communication can be verbal or non-verbal, in this assignment I’m going to identify a range of contexts where communication is essential. One to one communication is two people commuting, this can be formal, informal, by email, etc. For example a care worker must be formal to a patient, but when they get to know them very well, it can turn into informal communication. One to one communication is only effective when listening skills, questioning skills and information-giving skills are present.
In care settings when situations of stress or need occur, service users might need to share personal information with their carers. In order to for the service user to feel comfortable with discussing and sharing private concerns, he or she needs to feel that they are safe in order to do so. Therefore all information is given to a care worker in trust and confidentiality. In a positive care environment permission is needed from the service user before the infortaion given can be used or shared. It is essential for a care worker to make sure that the service user can confide in them and trust them.
2. Describe how to treat other people in a way that is sensitive to their needs. I can treat other people in a way that is sensitive to their needs by observing how they act. This will give a good indication as to what type of person they are and what they can and cannot do. This then allows me to be able to change how I treat that person as I will know what their needs are and can be sensitive to them regarding how they are.
This helps reduce the possibility of mistakes being made in the service users care and ensuring the correct care is given. It is important to work as a team with your colleagues, so that you all work to achieve the same goals and results. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe the service users reactions when communicating as it informs me as to how they are feeling at the time. They may be upset, or confused, and not understanding what is being said and need comfort and reassurance, they may be angry, and need time to "cool down". As a care worker, it is my responsibility to
Effective communication between patients and healthcare providers is a critical element to quality healthcare” (Healthcare Communication). Effective communication is essential when speaking with patients, other health care professionals, and families. According to Arnold and Boggs (2011), “Therapeutic communication is the primary means through which nurse and client exchange information about health matters, plan treatment approaches, reach