1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions. 1.3-Explain why it is important to observe individuals reactions while communicating with them: When communicating with an individual it is key to pay attention to reactions that the person gives off. This is because it allows one to understand what that the individual is expressing and to help meet the individuals needs.It helps to also notice any changes in an individuals needs and to enable effective communication. Outcome 2- Understand how to meet the communication and language needs,wishes and preferences of an individual. 2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express.
This surprised me because I have always believed myself to be the creative and emotional type. I thought I needed a friend to enjoy my unusual activities with. I feel isolated from others and I am considerable lonely. I don’t think or feel as if I am misunderstood or unappreciated I mostly feel just left out. The basic communication principle I apply to my personal life experience is knowing my audience and communicating a little at a time.
This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
The act of improving someone else's situation in some way, even it it just involves listening, takes the persons own anxieties down a notch or two in importance and therefore they concentrate on the difficulties of others. Many professions where helping other is the main focus will have more than their fair share of people who use this tactic. Abstract Mrs X 35 feels concerned that she dominates conversations, that people do not find her interesting, worries that she will run out of things to say which would create an awkward silence. Self creates anxiety around certain people and certain social situations so will find a reason to cancel and not attend. Introduction In our initial meeting Mrs X came across as a very bright, intelligent and confident lady with no outward signs of any issues or worries as was very bubbly and outgoing in personality.
I also need to work on keeping some of my emotions to myself because they are very easy to see on my face when something is bothering me. I have a big heart and don’t like to see others hurt or etc. Being a Medical Assistant I’m sure can be very stressful at times and I think that’s to be expecting in this career choice, so that’s something that I’m going to have to learn to manage. I do well with stress but I’ve never been a Medical Assistant so I’m sure the stress could be different that what I’m used to dealing with. My mom always told me “Leave work at work, and leave home at home” don’t mix the two cause it can be way to stressful at times if you do.
It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. We need to build relationships with the service users that we work with, their families and our colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only includes the language we use and how we listen to others but also our body language, gestures and facial expressions. If we do not communicate well with either a colleague or service user this could affect the way we work, as it could cause an atmosphere or tension in the work environment.
Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others. 2. Describe the factors to consider when promoting effective communication To be able to communicate effectively you must consider the ‘audience’ whether it be clients, their families, other professionals or colleagues. The type of communication to be used will depend on the situation and context such as formal or non-formal, sensitive or complex, and the purpose of the message. There may be
Outcome 2 1- To establish the communication and laungage needs, wishes and preferences of an individual you can look in their care plan. It will show you if they have difficulty communicating and the best and effective ways to overcome these. You could also seek help from other staff members who have worked with the individual in the past as this could be very effective. Talking to the family members is also a good way to find out this information. 2 - There are factors to consider when promoting effective communication such as disabilities such as hearing loss, impaired vision, mobility problems or speech impairment.
I1. It is important to recognise that communication is a two way channel. There are many factors that can affect an individual’s skills and ability to communicate effectively. Working with young people with emotional and behavioural difficulties requires an understanding of their individual needs and mostly backgrounds as it promotes an open forum were young people feel free to express their views and opinions. I also identify that communication flow must also be maintained amongst individual team members.
I think it could be very rewarding helping people get back on the right path. I love to work with people and it is not a regular desk job so it would solve my problem of becoming bored easily. I would work with a multitude of people and each day would be different. On the other hand, it is not a 9-5 job and it would keep me away from my family due to the heavy demands and caseloads. I could also be in danger working with convicted felons.