1 Understand the requirements of written and verbal business communications 1.1 Explain why different communication methods are used in the business environment There are various methods of communication that should be used within a business environment for it to run efficiently. Each of these methods will fall in 1 of the following 3 main areas of communication: * Verbal ~ this is spoken language and can be said to be the most used type of communication. This is used when communicating face-to-face or over the telephone. * Non-verbal ~ this is the written word, and can be used when giving detailed information such as figures and facts. It is also used for sending documents and other important material to clients and trustees, so that it can be stored for later use, as it has been recorded it can therefore be accessed easily.
Unit 222 Communication in a business environment. 1.1 Explain why different communication methods are used in the business environment. Within business environments different methods of communications are used, this helps to make sure that important messages or information is sent and received effectively. We have verbal communication, which is either face to face with direct colleagues, patients or by phone conversations. Both are a quick way to make sure messages are received immediately.
Trends in Business Communication Matthew Tirone COM/285 June 20, 2011 Dominic de Lacy Trends in Business Communication Having good communication skills is essential for being successful at work. There is verbal, written, and electronic communication, you will be asked to read, listen, ask questions, and work with others in teams. In the workplace you are required to communicate with your coworkers, supervisors, customers, suppliers, and many others. So building your communication skills is essential in the business world. Business communication plays a big role in your day-to-day activities at work and will help you manage your daily work activities.
Unit three: Principles of managing information and producing documents Section 1 – Understand the purpose of information technology in a business environment 1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks. Word processing Spreadsheets 2. What are the benefits to businesses (and others) of using information technology for doing work tasks? Speed Flexibility Quality New possibilities Efficiency Ref: IT for Business Success http://smallbusiness.chron.com/information-technology-business-success-4019.html Section 2 – Understand how to manage electronic and paper-based information 1.
Letters can be a big asset to businesses because it can inform many people about important and useful information but it is not the most important written source of communication. Another example of written communication is an email. At Havering Sixth Form College, emails are mostly used
Records could be accidentally deleted. Computer system may fail and information may be lost. Security (Hackers) | Text to informally exchange information | Can be shared quickly and easily. Saves time and costs. Less bulky than paper records to store.Easy to gather information.
There are flaws in relying on this type of communication. Often times the data is manipulated, either accidentally or maliciously. As one individual tells another the information, it can be interpreted differently then the sender intended. This changes the entire meaning of the information, allowing the information to become corrupt and inaccurate. Using the formal channel to communicate information to others is often more accurate.
You must cover communication that is verbal, written, on screen, multimedia and web based. Decide on the stakeholders it applies to and the purpose of the communication. Business Communications - Homework Task There are various types of information that are both used by and created by organisations all of which have their own purpose such as informing employees of internal activities or stakeholders of developments within the organisation. You have been placed in charge of improving communication of a large company in the city of London and have been asked to study a competitor in order to facilitate this. Using one of the companies from the list below think about the types of information that they produce why they may produce it and where they will get the information from.
* Description in detail of comprehensive research into resource requirements and legal requirements relevant to business goals and objectives * Description in detail of OHS management plan, including procedures for identifying hazards relevant to the business. * Description in detail of results of comprehensive research into a variety of customer groups and their needs and market
This portion should be submitted in the Assignment section of eCampus. DQ 1.What are the main responsibilities of managers? What are the advantages for managers to use IT support in business decision-making? DQ 2.What are digital dashboards and management cockpits? What are the capabilities of these information tools?