UNIT 513 POSITIVE OUTCOMES FOR INDIVIDUALS Dear shell i have thrown this together quickly so it may not be too good but hopefully will be ebough xxxx 1. As a manager it is vital that i support my staff team to achieve and demonstrate desirable outcomes with and for the people they support in whatever capacity.By outcomes I mean the specification of the differences that are intended to result from a given activity. 2. Approaches to outciome based practise should be open and transparent, it should involve all of the people supporting the person and the person should be in the centre of it all. Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support.
I consider communication to be successful when the desired objective is attained. All communication has a purpose, whether to inform, to convince or to serve some other purpose; communication is what ties all departments within our care home together. Everyone is different and should be treated individually; you learn very quickly people’s individual communication styles. You are dealing with a wide range of personalities and abilities and your own communication style has to deliver to a diverse group with differing skill sets, and communication abilities. My level of communication within my job role is of extreme importance with regards to the client who should be at the heart of all communication around any establishment or company.
Listening is a vital part of communicating and is often overlooked by most people. It is an exchange of ideas and should always be two ways. In the future, in an effort to have effective communication, the receiver should have an equivalent say in the conversation. Individuals should be open to the other person’s thoughts/ideas/suggestions to form an integral part of workplace
A risk assessment may initially have been carried out to enable an individual to undertake activities which will develop their skills and confidence, as these grow the risk assessment will need to be reviewed. Failure to do this will undo all the progress that has been made as well as infringing the individuals rights. 4. Explain how useful care or support plans are in supporting person centred values in practice. A care plan is the main important tool in supporting person centred values, this can be achieved by involving the individual at every step to ensure it reflects their individuality.
There are four main reasons why we communicate, Instrumental(To ask, to refuse, to choose or to express our needs), Informative( To gain information, convey information or to describe something), Expressive(To express thoughts or feelings), Social(Attracting attention, building and maintaining relationships). All of these form an essential part of the success of my role as a manager, having to request and impart information when building care plans for example, Expressing feelings, for example when having to share opinions with service users and workers on performance and service. One of the most important for my role I feel is Social as building and maintaining relationships with may different people is vitally important. I believe that my communication must be clear and concise when dealing with my workforce but also understanding and supportive. On the other hand when dealing with service users I must be understanding, empathetic and knowledgeable enough to offer solutions to help them.
Your actions and the choices you make will always come with positive or negative consequences. It is important to understand this, and understand that this specific area will directly effect both your personal, and business life. The way in which you communicate with others is one example of this area. When communicating with others, you have to realize not everyone responds in the same way. The way you tell someone to do something, may be ok to one person, but it could be offensive, or threatening to another.
HSC3029 1.1 If an individuals communication needs are not met it could affect all parts of their daily life. As a care assistant the ability to communicate well with a individual is the basic requirement of my job. By meeting the individuals communication needs it can help to break barriers and make the individual feel wanted and included. When an individual is upset it can make communication difficult, by being aware of how the individual best communicates it can help me diffuse an upsetting situation as quickly as possible. All individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected when supporting them.
Running head: ANALYSIS – TEAM CHARTER Improving Team’s Performance Through Team Charter UOP - MGMT 521 – Week III Assignment Abstract Differences, makes the life interesting and challenging. Every Individual is different by nature and has varied strengths and weaknesses. Success lies in tapping each individual’s strengths and overcoming their weaknesses. As a Team, we all have to make sure to utilize each others strong personality traits and help each other to overcome and strengthen the weak points. It is easier to arrive at a solution, once you know the problem.
301 cert – Principles of communication Its important to encourage communication within work place. This means allowing the individuals to express themselves and understand the communication of others. For this to be effective you must recognise that each person in unique meaning there will be differences in the way each person communicates. There are different influences that affect communication such as cultural differences, language differences. Specific needs such as physical difficulties can influence a person ability to communicate, always be sensitive to the specific needs of the individual so communication is encouraged from the start.
As a Human Service Professional it is vital that we understand and treat each client as an individual. A lot of times the client may think that they are only being seen or treated for one problem but it is rare that a client has a single issue. In all actuality one problem could be the central cause or influence to many other problems that the client may be facing. In this profession it is critical that to be able to help clients you have to be able to listen. As a professional we have to pay very close attention to what the client is trying to say with verbal and non-verbal communication.