The Care Value Base

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The care value base The care value base is a set of principles which people of a health and care profession should work to. These principles are: • Maintaining confidentiality • Effective communication • Promoting anti-discriminatory practice • Promoting individuals rights, responsibilities and choices. • Respecting diversity • Protecting clients from harm. Now I will talk about each principle in more detail. Maintaining confidentiality It is important that clients know they can confide information in their carers. They should not feel like you will discuss their information with anyone else. As a carer you must not discuss anything a client tells you or anything to do with the clients’ personal business. However, there are times when information provided by a client would need to be shared. For example, if a client is being physically abused by her husband at home, and she tells her carer about this situation, the carer will need to share this information with other organisations because the clients’ health and well being is in danger. To ensure clients feel they can confide information in you as their carer, you should reassure them that you will not discuss their information with anyone else. If a care worker keeps information a client provides them with confidential this shows the care worker respects and values the client and what they have to say. This will boost the clients self esteem. Also there are legal requirements to keep personal information kept confidential such as The 1998 Data Protection Act which declares that data must be secure, accurate and only used for limited purposes. Written documentation should be stored carefully in a filing cabinet and carers should lock these filing cabinets securely to ensure confidential information can not be accessed easily by those who should not have access to the information. Also when speaking
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