A lack of process meant that there were no limits to authority and rules were not followed. An example would be the way remuneration policies were adopted and how senior executives approached the chair for discussion. Risk management was also the Achilles’ heel in HIH because they showed little analytical procedures when considering their investments eg. CareAmerica, Allianz, FAI. Opportunities HIH had the capability to expand its operations and diversify into related products and it also had several acquisitions that were horizontal integration resulting in greater market share.
Their effort for customer’s satisfaction is called “Deliver WOW through service.” To create a superior customer experience, they have been many things. First of all, they provide not only free shipping in both directions but also a 365- day return policy. Customers do not have to worry about shipping fee and inconveniences from return process by using Zappos. They also focus on the function of the call center. To satisfy the customer, Zappos never outsourced their call center, which means they do not work from a script.
in this structure employees are ranked at various levels within the structure. The higher you are on the chain the more power and responsibility you have within a business. Sainsbury’s: the organisational structure used by Sainsbury’s is the hierarchal structure. It allows them to be very efficient because every level of the hierarchy is defined so there is almost no chance of employees not knowing their main responsibilities. The hierarchical structure is good but it has disadvantages as well for example employees from the bottom of the chain are not able to contact the Sainsbury’s board of directors to discuss the problems that affect the whole company from their perspective.
Unit 2 Assignment 1: Computer Shopper Robert Theiss Choosing the right computer to use for a profession can be a tough decision for a lot of people. Should you purchase a notebook or desktop can be big factor on how well you are able to do your job. I am gonna go in to 3 different professions and state my opinion on which model between notebooks and desktops can suit you better for your daily activities. The first profession I am choosing to discuss is that of a Recruiter especially because I did this job for 10 years and feel I have a very good knowledge on this subject. Without a doubt a notebook is going to suit a recruiter the best for there job but make sure that a lot of RAM is available and your processing speeds are fast as a recruiter is gonna be completing a lot of paperwork off the internet.
I’ve talked to Apple Store salespeople (specialists) who say they get feedback every day from their managers even though they have been on the job for months.The feedback is always empowering and positive and it’s always aimed at helping salespeople understand the conversation they just had with a customer and how to improve the conversation next time. The Apple Store also seeks feedback from its customers. It sends a survey after a purchase and asks the ultimate question -- on a scale of 1 to 10, how likely are you to recommend Apple products to a friend? Anything less than 8, 9 or 10 is considered room for improvement. Supportive and committed staff Apple has a non-commissioned sales floor so employees don’t feel pressured to make a sale.
Problem: Best buy faces a lack of competitor advantage against the virtual retailers which is perhaps the leading cause of decline for them. Although the company currently operates in thousands of locations, electronic big box stores are becoming obsolete due to the cheaper, faster, more convenient and less expensive products that can be purchased from an online retailer. In addition, virtual retailers “don’t need to own and operate expensive real estate or staff their stores even when there are few customers around, or maintain inventories for display purpose.” In contrast, retailers may still hold an upper hand on certain products that consumers require to see and hear in person and to acquire the knowledge of an experienced expert. The large amount of products at Best Buy allow the consumer to do their research in the store but in-turn purchase them at a lower cost online. Alternative Solutions: There are three strategies Best buy can use to potentially increase revenue and decrease the current disadvantages.
Excel can get pretty complicated but if your computer literate it help you get around the program easier than if you where computer illiterate. Also some businesses use computers for inventory up-keep, to see how many more products they need to purchase and how many products they have sold. Computers are a big help to keep track of packages being shipped across the United States. When it comes to the arts industry a lot of people don’t expect that computers are a big asset and very rewarding at the end. By being computer literate it gives you a chance t advertise your art work online, it also helps you contract art galleries to convince them to purchase or display your art work.
Inputs have little impact on costs High competition among suppliers This plays favorably for Oracle. Power of buyers: The enterprise software industry has gone through intense consolidation resulting in few larger vendors. Oracle being one of them has positioned itself favorably when it comes to buying power of customers. Some major factors include - Buyers require special customization Limited buyer information availability Product is important to customer Large
All of these computers are built specifically for business, but they all have their pros and cons and that is what we are here to address. Specifics of each computer differs substantially with price range, while most businesses do not need high end desktop computers, they do need some performance and longevity so we will discuss the hardware and specs of each computer here. ASUS CM6870-US-2AA is a mid/high-range business minded desktop equipped with a decent processor and RAM (Random Access Memory) they are able to hand the usual business work load. The specifications of this computer are not to overly done and are within a decent price
The phone was unlocked, which means it didn’t have a carrier company with it, and I could use any company’s sim card I wanted. In addition, just because it was unlocked, I needed to pay the full price of the phone, which was around $500. Finally, the day came I purchased my super gamer’s phone, brought it home, and played for many hours in it the day I bought it. Everyone was happy, and I was the happiest. We all played in it all day and were exploring new features and I was downloading new games that are compatible with the playstation phone.