March 21, 2008
Even though there are many employment agencies that provides a service to their clients, Aerotek is one of the leading staffing agencies throughout the U.S and Canada that provides exceptional customer service to both internal and external customers.
Since 1983 Aerotek has been a leading provider of technical, professional and industrial recruiting and staffing services. Aerotek is part of the Allegis group the second largest staffing company in the United States and the sixth largest staffing company in the world. Aerotek also has a long history of customized recruiting and placement solutions that continually place the best candidates at all levels of skill and expertise (Aerotek, 2008).
Aerotek is comprised of a team of driven, hard working, diverse individuals with strong character, building a company of which we can be proud. They achieve greatness through no tolerance for mediocrity. Individuals are encouraged to take ownership of the company and strive in providing excellence in every aspect of the job. Their mission is to provide great people and personalized staffing services to value-focused companies. By helping customers achieve their full potential, Aerotek achieve their mission by building long lasting relationships with the customer. This creates customer loyalty and a commitment that provides a seamless service delivery (Neal, personal communication, March 21, 2008).
Exceptional customer service has been Aerotek’s number one competitive advantage. They realize over the years in order to remain competitive in the staffing industry excellent customer service must be rendered to appease the customer. Aerotek’s vision is to continue to grow and provide job opportunities for today’s workforce. Their mission statement is that, we must always provide quality service which will result in making our customers loyal to us. Aerotek place a lot of focus on...