Texas Road House

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Case Study #2 Jaret Ethridge 1. Which of Schwartz’s 10 values are driving the behavior of managers at Bain & Company, Home Depot, and Best Buy? Best Buy is driven by the value of self-direction; they allowed their employees to have input and ideas as well as suggestions on how to cut cost. This helps with employee morale, the employees feels apart of the team when the can contribute. At Bain & Company, the managing director is driven by achievement and power. He is using the down sloping economy as an opportunity to find some of the most talented employees that would otherwise be employed elsewhere. Bain & Company is landing these new employees at a lower salary. With the economy at a low people will take a lower paying job just to have a job. He is also looking to hire the most creative people so that he can be a step ahead of the competition. Home Depot appeals to the values tradition and security. They downsized the number of employees, they made a significant effort to help the current employees and they lowered the sales and profit goals so the hourly employees could receive bonuses. 2. How would you describe Steve Ellis’s affective, cognitive, and behavior components of his attitude towards managing in a recession? 3. How are Home Depot and Best Buy trying to increase employee involvement? Home Depot offers more stock options to their assistant store managers. They also revised goals and lowered target sales numbers so that they were more reachable. Best Buy directly asked their employees to contribute ways for the company to cut costs. They set up a website for the employees to suggest ways to cut cost and any other ideas they have that could help. 4. Use Ajzen’s theory of planned behavior to analyze how managers can increase employee performance during a recession. To increase

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