According to Ovretveit (2002) it is defined as two or more people from different professions communicating and cooperating to achieve a common goal. According to NICE (2013) collaborate working between professionals and services, including carers promotes high-quality and consistent care. The coming together of people from each area, all bringing their skills and knowledge to ensure the right course of action is taken, ensures a higher quality service is provided. Inter-professional working requires the skill and knowledge for an understanding of all professionals that may be involved with the service user. It is also crucial that all members respect one another and be open and transparent with passing on information.
It can be the key to having successful relationships both personally and professionally. As a nurse working the health care profession, having a key understanding of health care communication plays a major role in health outcomes. It is also imperative to have knowledge of therapeutic communication theories and principles as well as the relevance of effective personal and professional communication impact on the health care setting. According to The University of Boston (n.d), “Health Communication encompasses the study and use of communication strategies to inform and influence individual and community decisions that enhance health.” This plays a crucial role in the health care industry as clinical specialist, patients and families must maintain shared communication in order to sustain a positive favorable outcome of all parties. Working towards a common goal requires being able to articulate thoughts and ideas with clarity and conciseness.
All policies and procedures should also be available from the managers office. OUTCOME 3. It is important to work in partnership with others as we all have a common goal and that is the welfare and wellbeing, physically and mentally, of those we look after. Also to ensure that everyone is involved in any decision making and that care workers are doing their job effectively. People involved in working partnerships may include the individual and their families and friends, doctors, social workers, carers.
The care plan will contain information on what support is needed for that visit, it identifies the level of support that a client requires with their health, personal and social care needs and should be followed. The carer should comply with all policies and procedures or agreed ways of working they enable us to provide a good quality service working within the legal framework. Encourage the active participation of an individual in care plan activities. Good communication with the client is an important part of making sure that the person is fully involved. Talk to the client, ask and explain what you are doing.
From my personal experience, I have come to understand the occupation of nursing as both, science and art. It demands dedication, intelligence, education, and the commitment to life- long learning from all individuals who aspire to be great nurses. Nursing focuses on the patient and more importantly, their needs. These needs encompass more than the physical body; thus, we must look to the psychological, social, and spiritual needs of our patients. In doing so, nurses must be care-givers and educators - providing the necessary information, skills and knowledge, to their patients to allow for self-nurturance, well-being, and growth.
I believe I have a quite good knowledge and understanding of meeting standards with the care I deliver to our service users and meeting the standards expected within my role as a carer. I also believe I could learn more to enhance my knowledge. If I should need support for my own learning and development within my role as a carer I can ask my nurse in charge or my manager at any point. Having regular supervisions and appraisals help in this effect. I can also refer to service users care plans or ask my manager for training on things I may find difficult.
Mid-Columbia’s mission is to lead and act as a catalyst in promoting health for all people. They want to recognize the individual as a whole human being with different needs and to communicate a vision of health and education to upgrade the quality of life in the community environment. They believe it is important to empower people to become partners in their own healthcare. Mid-Columbia’s commitment to meet or exceed expectations of patients and to create an exceptional experience, results in industry leading levels of patient satisfaction (MCMC,
I know a care assistance can make a huge difference in the care of the patient and always the care assistant is the bridge between the patient-nurse-doctors and family as is more in direct contact with the patient. Always I try to use what I learn from my mistakes, training, colleagues and the outcomes of the organisations as CQC and the commission bodies which regulate the National Health Care. To enumerate the duties I have
Everyone uses a variety of communication techniques to understand and be understood. Communication is needed to maintain and promote good working relationships; to encourage others to communicate effectively; to make sure that everyone is clear on issues; to ensure safety in the workplace; to help others understand how you feel; to help build trust with your peers; to negotiate with others (markedbyteachers, 2011). The focus on improving cohesive care is using structure, such as the electronic health record, physician networks, and other electronic tools. Health communication is a multifunctional and multidisciplinary approach to reach different groups and share health-related information. The goal is to influence, engage, and support individuals, communities, health professionals, special groups, policy makers, and the public that will ultimately improve health outcomes (Wikipedia).
It is understood how interdisciplinary collaborations are very meaningful in providing care in this healthcare system. Nurses are involved in the participation of caring, safety, and the daily socio-economic realities of the patients we care for and their families. They make sure that the responsibility of our patients care, and safety relies completely on us. As nurses, it’s our job, to ensure them that the care given is within our scope of practice and that the quality of care is presented as well. This report of the IOM has made the author realize the importance of education, leadership roles, and the qualities of a leader.