AC 1.1 Communication is important at work for many reasons. Your team must be able to interact with each, this will help the work or job get done. As quickly and effectively as possible. Also this helps morale within the team, and helps more free following communication to continue. For work to take place the manager or leader must be able to communicate to the tem what she requires.
Following these guidelines, procedures and codes of practice allow everyone to be treated equally and help prevent or solve any issues that arise in the work place. Planning and priority of my work is fundamental as without a plan I would not have a clear idea of what needs to be done, affecting my time management and causing disturbance to others who are depending on my work. With a plan such as a ‘to do list’ I am able to work effectively and efficiently knowing approximately what I am doing to guarantee anything of high importance can be processed immediately. As a result, if I am asked to take on more work I can check my plan and give a realistic answer. Agreeing to realistic targets and being honest with the amount of work I am able to handle allows me to manage my work flow accordingly ensuring targets are realistic to achieve.
Outcome 1: Understand how to plan work and be accountable to others 1.1 Outline guidelines, procedures codes of practice relevant to personal work. Following the correct guidlines, procedures and codes of practice relevant to my work helps me to do my job properly and provide a good and quality service to customers making sure that they and their personal data are protected. These procedures also allow me to complete all daily tasks in the correct manner making sure all relevant checks are completed to a high standard as mistakes could lead to incorrect data being used internally and sent externaly to clients Company guidelines are relevant to me on a daily basis making sure I know the correct way to use the telephone, sending an email and storing information. Also what I should wear and having the correct knowledge of health and safety procedures such as reporting accidents and possible hazards that could cause harm or complications to myself and my co-workers. 1.2 Explain the purpose of planning work, and being accountable to others for own work Planning work in advance helps to make sure all daily tasks are completed on time and to a high standard.
All the testing of the project needs to be done in this stage: from the software, applications, procedures, documentation, and training materials to a detailed implementation plan (O’Connor., 2002). Running head: Technology Implementation 5 In the sixth step, the manager is prepared to deliver the project. The manager must make sure all the technology is in place. The manager needs to involve both the technical and non- technical staff. Every employee needs to know his or her roles at this point.
I feel it is important for me to continually improve my knowledge to ensure that I am aware of, and follow all the current health and social care standards, legislation, and guidelines for good practice as well as ensuring I follow my company’s policies and procedures. I also feel it is vital that I pass any new knowledge I gain on to my team because this provides them with up to date information in order for them to carry out their roles as support workers effectively. I will do this during in a team meeting, supported housing meeting and also by email then the staff can always reflect back on information that has been sent to them. For me learning is a way of gaining new skills and it enables me to progress, and achieve within my career and working practices as a team leader, support worker & counsellor. Personal & professional development not only benefits me, but it also benefits the Company, as well as the staff & service users I support.
2. I communicate with the service users so i can understand their needs, and support them in the way they need and wish to be supported so that their support is person centred for them. 3. I communicate with my colleagues so we are aware of what needs to be done, what has been done and the best way to do the task in hand. we also communicate to make others aware of any issues we may incounter with in our job role so we can work together to resolve any issues.
* Effective Decision Making is vital to a team’s progress. Team members should be aware of various methods of decision making and when and how to use these methods. This will enable them to collect the information needed and understand and problems to enable them to make the right decision. * Balanced Participation to make sure that all members of the team are fully involved and actively contributing to discussions and meetings. By listening to everyone’s opinions they will feel a valued member of the team which will improve their wellbeing and job satisfaction.
UNIT 513 POSITIVE OUTCOMES FOR INDIVIDUALS Dear shell i have thrown this together quickly so it may not be too good but hopefully will be ebough xxxx 1. As a manager it is vital that i support my staff team to achieve and demonstrate desirable outcomes with and for the people they support in whatever capacity.By outcomes I mean the specification of the differences that are intended to result from a given activity. 2. Approaches to outciome based practise should be open and transparent, it should involve all of the people supporting the person and the person should be in the centre of it all. Taking into account the opinions of others and listeneing properly to their input will encourage a healthy team and also give the person involved control of whos and what input they would like in their support.
1.4, 7.4 The benefits to working in a diverse workforce is that it gives me confidence to talk to people that are different age, gender, race, religion etc. I can learn things that I previously wouldn’t be able to do if we were all the exact same. The different ideas can impact directly on the way I work and can help me to become more efficient. Working in a diverse workforce means that I need to remember the organisational procedures and legal requirements regarding discrimination legislation in the work place, I need to respect others and their points of view. 1.5, 7.2 It is very important to be aware of any serious issues a person is having as their workload may be affecting them.
It is important to identify and implement WHS procedures and instructions to keep aware of Possible hazardous occurrences, and to be on top of workplace WHS. It also accesses the Workplace regularly and keep employees notified. 7. Describe the procedure for identifying and reporting emergency incidents and injuries to designated persons in the