3) Team leaders and team members need skills to develop effective teams. Is this statement correct or wrong. If there are any skills needed by the team leaders and team members to develop effective teams then discuss them. 1) How did the GM distinguish between the two target groups to make his communication effective? 2) What is the main advantage of direct face-to-face communication, as against communication through circulars or memos?
In order to positively manage dynamics one must determine which ones are at play and what kind of impact they will have on the team environment. Negative conflict should be stopped or redirected so that the impact is positive (Team Technology.co.uk, 2007). Although conflict is a natural part of group work but it can be constructive instead of destructive. Causes of Conflict In the book Interpersonal Conflict written by William Wilmot and Joyce Hocker, conflict is defined as a struggle between two interdependent people who observe goals that are not compatible with one another, resources that are inadequate, and some king of interference for the others involved in the project in meeting their goals (Wilmont and Hocker, 2007). From this definition further explanation of these several types of causes is necessary.
Mike recognized that if he comes up with an excuse then Christine would just pickup the slack as evident in the case study when Mike called Christine saying he was going through a rough period due to a combination of school, work and problem with his girlfriend. Christine empathized with him and ended up discussing his notes with the team. The second problem was that Christine was not incorporating the rest of the team when trying to find a solution concerning the lack of participation by Mike. If the rest of the team were included then collectively they could have persuaded Mike to take his role seriously. One possible solution Christine could have taken during the forming stage was to adapt a team decision-making process.
Another important aspect of this week’s discussions was conflict. It is important to have a clear understanding of conflict and its effects on team members and the organization. The best way to stimulate and reduce degrees of conflict is through strong channels of communication. Allowing team members to express their ideas, opinions, attitudes, and frustrations can be very beneficial. Managers should have a clear understanding of how conflict can be beneficial, but also should practice ways to reduce conflict.
Also, because some clients might be traumatized, it is important for the crisis worker to be comfortable in dealing with stressful situations. It is important for the crisis counselor to identify the problems a client presents by asking open ended questions in order to figure out the most information possible on the precipitating event. Questions that begin with “what” or “how” are the most effective in a case. (Kanel, 2006, p. 73) For example, “How may I assist you?” or “What do you believe is the primary problem?” Even though close-ended questions allow the interviewer to gather factual information, they should be aware that they might make the client feel attacked or defensive. (Kanel, 2006, p. 73) A crisis worker should always act in an ethical way.
The strategy that is most appropriate for David and James situation is all three mentions above on chart of course. Highlighting the strategy “Try reaching an agreement". The purpose of conflict resolution is to have both individuals agree on a common ground. This strategy reach and an agreement and solve the conflict at hand. Leaders need a solution to the conflict with both men coming to an agreement being able to work with each other.
Communication Skills: Planning and Giving a Group or Team Presentation Description Group or team presentations are logical assignments to accompany either a collaborative project or a large project that is more practically divided among a number of individuals. The group or team presentation is presented by several individuals, with each individual presentation contributing to one common goal. However, each member’s presentation should also be able to stand alone as an independent presentation. Learners The assignment is expedited if learners are familiar with methods of working in groups or teams. The Reflective Thinking Sequence is a process for group members to follow when planning a presentation.
Unfortunately we did not have a good dynamic with at least 1 team member which cause a quite a bit of delay and frustration, but we were able to side step this for the most part and push on with the objectives. Things got really bad one particular week and I am glad it’s over I will have to really do some thinking about how to deal with this if it happens in the real world. 3. What did you learn in completing this project about yourself and how you work in a team environment? I work better with people who are of similar thinking, I think that I lead better than follow, and I know that I prefer to work on things alone.
First I would like to define what is a conflict? A conflict is a process that is started when one party or group perceives that another party or group has negatively affected, or is about to, something that the first party or group cares about. This can span to a wide range of possible conflicts that people experience when they are part of an organization. Some examples are differences over interpretations of facts, incompatibility of goals, or disagreements based on behavioral expectations. Traditionally, most people believe that all conflicts are harmful and must be avoided.
When each person involved in the conflict needs something. Each person becomes frustrated because he or she realized that he or she has to give up something that he or she likes or cannot obtain something that he or she desires. There are different levels of conflict, these are: * Intrapersonal Conflict: The conflict that is happening inside of an individual is intrapersonal conflict. This type of conflict takes place when there is an inconsistency in our ideas, attitudes, emotions or values. * Interpersonal Conflict: Interpersonal conflict is the conflict that takes place between individuals--friends, family members, couples or even strangers.