Task 1 Health And Social Care Communication Essay

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on TASK 1: Understanding Factors that Influence Communication In this task, I will be giving specific examples to health and social care, in the examples I will be explaining how this communication cycle may be used to communicate difficult, complex and sensitive issues in a one to one situation. Example 1 Imagine that you were a NHS doctor in a hospital. One of your patients has sadly died while giving birth in labour. The mother’s child also died 5 minutes after it was delivered by the nurses. You have been asked to inform the patient’s mother and there family what happened How do you communicate this information to the patient’s mother? In this situation, the first thing that you need to tell the patient’s mother is that…show more content…
You have had have had several complaints from member staff about of the careers. They complaint is that the career has got dirty hair and the staff find it uncomfortable to sit in the same staff room with them. How do you communicate this information to the Care assistance? In this situation, you shouldn’t tell the care assistance that other staff members have complaint because it might embarrass her or make other people around the room uncomfortable too. Instead, you could ask the care assistance if you could talk to her/him privately. Stage 1: The idea in this case is that you want to tell her/him to keep their hair clean. Stage 2: The message is coded when you tell them that you have been asked to go around by the management team to talk to staff about personal hygiene. On top of that, you could give them a bottle of shampoo and conditioner and say that you have been asked to give them out by the management team. Make sure that you choose your words carefully just in case she might get offended. Stage 3: Message sent. Stage 4: Message received the care assistance will receive the message and you can tell that they have re received the message from her/his body language. Stage 5: You can the attempt decode the

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