T-Mobile, The Demise Of My Soul

940 Words4 Pages
T-Mobile the Demise of My Soul Over the years I have had good jobs and terrible jobs. The worst job that I have had is working at T-Mobile. I believe working empowers you to be able to enhance yourself as well as used skills that you have learned throughout your life, and to be able to have a sense of fulfillment while helping people with their everyday needs. Jobs can help contribute to your overall well-being, and working for T-Mobile has not promoted to my well- being. It has caused many stresses in my life due to the mentally challenging nature of the job. They always have me worried that I will not have a job without it being my choice, and having to deal with dreadful bosses makes it extremely hard to want to work for such a degrading company. Working for T-Mobile call center is the worst job that I have ever had. It is a very hard and mentally challenging job, where I answer phone calls all day; which I can do because I like helping people. It’s hard to be nice, show concern, and respect people’s feelings when customers are screaming, yelling, being disrespectful and flat out being rude, and it makes my job very difficult. It literally takes all my strength not to retort back with equally profane words; while controlling emotions when people are screaming profanity, talking at you, or personally attacking you. This is a cruel way to spend a day at work. (I swear people grow nerves of steel when they get on the phone.) I want to help people, but I don’t want to deal with angry, difficult customers over the phone any longer. T-Mobile has the most unrealistic goals that they want their employees to achieve for stats. It is unbelievable what they want you to handle while taking a phone call. T-Mobile wants their employees to be able to answer, verify an account with all the security measures, probe into the customer issues, show immediate concern for their

More about T-Mobile, The Demise Of My Soul

Open Document