WestJet Vacations scored higher than the other vacation companies for overall satisfaction, likelihood to recommend and customer service. Canadian travel agents have also voted the WestJet Vacations website the best among approximately 20 tour operators. WestJet continues to grow its airline partnerships and currently has 27 alliance relationships with airlines around the globe. These partnerships bring additional guest traffic to the airline and have also made it easier for WestJet guests to reach an expanded network. So for now, Westjet is one of the leading airlines in Canada and is among top six airlines over the
According to the company, “Southwest is dedicated to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride and company spirit.” As of December 31, 2007, Southwest served 411 non-stop city pairs. Approximately 78% of the Company’s customers fly non-stop. Southwest primarily serves short-haul routes with high frequencies. [(https://wwws.ameritrade.com/cgi-bin/apps/Main)] The company was started in 1971 by two individuals, Rollin King and Herb Kelleher, with a dream to start a different type of airline. Their motto, which lives on today: "If you get your passengers to their destinations when they want to get there, on time, at the lowest
Backgrounder Corporate profile WestJet was founded in 1996 by a team of Calgary entrepreneurs, headed by Clive Beddoe, as a western Canadian regional carrier with three aircraft flying to five cities. Today, WestJet is Canada’s leading high-value low-fare airline offering scheduled service to 70 destinations in Canada, the United States, Mexico and the Caribbean, with its fleet of 91 Boeing NextGeneration 737-series aircraft. The WestJet experience WestJet strives to offer guests a friendly, efficient and relaxing experience from the time of booking to the final destination. Guests now have a variety of innovative options to make their travels as smooth as possible. At most airports, WestJet’s check-in choices include web check-in, mobile
In the hopes of becoming the leader in the airlines industry, the Investor Relations team hopes to raise capital in the form of a stock issuance. To do this, we aim to prove to institutional investors that this is a frugal opportunity that will yield positive returns in the long run. This capital will be used to retrofit the company’s aircraft to make them more energy and fuel-efficient in order to lower costs, to increase comfort for customers, and to provide more amenities than what is currently offered, all in order to enhance the customer experience. To get this project underway, our overall goal is to show institutional investors, which currently hold 96.4% of the company’s stock, that we are a low-risk company that has essentially doubled our share price in the last 12 months. This will be done through an NPV analysis, which will prove that this project is worth undertaking.
Easy jet is the largest air line in terms of passengers volume – ‘59 million’ (Easy Jet corporate media file, p.3) in UK and internationally across 30 countries with flight scheduled services of ‘600 routes’ as well as the fourth largest short-haul carrier in Europe with a market share of ‘8%’ (Easy jet annual report, 2012, p.12). In order to promote efficient service to customers, they introduce speed boarding that gives passenger’s greater choice over their seat arrangements. Furthermore, the volumes of passenger’s turnover have increased their financial performance to ‘£317 million’ (p.9) profit before tax and after tax of ‘£255 million’ (p.19). Their annual report can be assess at http://2012annualreport.easyjet.com/downloads/PDFs/Full_Annual_Report_2012.pdf and http://corporate.easyjet.com/~/media/Files/E/Easyjet-Plc-V2/pdf/content/press-info-kit.pdf a. Table: The vocabulary of strategy in Easy jet airline (2012 annual report) Term Definition Example (including why chosen and evidence Mission Overriding purpose in line with values or expectations of stakeholders Their mission statement is to ‘leverage cost advantage, leading market position, and brand to deliver point-to-point low fares with operational
They carry approximately 32 million passengers a year. They have to focus on a variety of goals and objectives for both short and long term survival in the competitive global market. Their aims, objectives and goals are to maximise profit in the long-term by focusing on improving and maintaining outstanding customer service, becoming the world’s leading premium airline and gaining competitive advantage. They have a goal of transforming British Airways into the world's leading global premium airline which requires meeting the rising expectations of their customers. Their investment in their staff, fleet and facilities ensures they provide the very best in customer service.
They have an interest in the business by prompting money and want the companies to make steady orders. They like to feel valued, by the company which they supply too. Owners have an interest in the business because they can either be sole traders or run the business in partnership. They are known for the most significant stakeholders which they are the ones who control the business. Their interest is to see the profit they make increasing and the value that the business has rising.
In 1972, British government established the airway to manage the two nationalized airway organization. They are British European and the British Overseas Airways. British airline is also a participant member of One-world airline organization. It is now one of the most popular airlines in UK. In 2008, the airline carried 34.6 million passengers.
Trans national companies start to set up there due to the massive population and amount of natural resources which provide potential employee’s and raw materials for industrialisation and new buildings are built for offices, factories and homes and it provides many more jobs for Chinese people. China has become wealthier because of this and more money is spent on healthcare and education, making the people healthier and better educated so are able to work longer, money is also spent on the basic infrastructure such as railways and roads, which improves transport links in the country. As well as internal changes and improvements, there are also global reasons for China’s development. In 2001, China joined the World Trade Organisation, so trading became more recurrent for China which boosted their economy rapidly. Due to the cheap labour available, Trans national companies have invested in China and therefore products are now mass produced there more than any other country in the world.
What national sources of competitive advantage might Lenovo draw from its Chinese base (Porters Diamond)? What disadvantages derive from its Chinese base? After being a closed economy for a relatively long time, China is eager to become a globalized economy. This provides an advantageous prospect to companies that are trying to become market leaders through rapid expansion. The main attraction for companies is the availability of ample low cost labor in china.