The reason I choose this chapter is because I'm a bad listener and I have a very low attention span. Reading this chapter and listening to other speeches in class really enhanced my listening skills. Chapter 3 also explained how to be a good listener such as avoiding fake listening and rudeness, controlling emotions, and resist distractions. One important factor of listening is evaluating the speaker. Evaluating the speaker requires the listener to listen effectively and pay very close attention to the speaker.
You may have to adapt communication to different groups * Hearing and visual impairment * Diversity * Cultural and social makeup’s * Ethnic backgrounds * Disability * Levels of learning development It is important to assess the different communications need for different people. For example * Colleagues – Communicating with colleagues is very important. Having a good relationship with your colleagues is due to good communications skills. Communication is best achieved through simple planning and control. You need to be able to share thoughts and ideas to help each other to increase the potential of your workplace.
Crash Scene Conf Interpersonal Communication Instructor Laura Massengale July 31, 2012 Crash Scene Conflict Having a relationship with anyone is hard. There are all kinds of variables that can come into the equation. And learning how to handle this through interpersonal communication can be difficult but with the right tools and the right desire it is easy to see how we could form a better way of dealing with one another in our interpersonal relationships. According to our text(sole,2011) “When you first form any kind of relationship with another person, the relationship tends to be harmonious. Both people are usually cautious about what they tell each other and how they say it, and they make a conscious effort to present positive information about themselves and to avoid conflict”.
It provides feedback from the facial expressions of those in the audience. I feel that often times I make the correct facial expressions during a speech, however, like most people I would stay that posture seems to be my downfall with body movements. I know that of the few speeches I have had to deliver and very few that sometimes I would notice myself standing straight almost stiff. I know that this is probably due to fear, however, there are times during a speech which you would want a more relaxed body posture. I do make appropriate use of gestures that relate to my speech and would help deepen the understanding.
Love for people can also be a weakness because I have to intentionally draw boundaries to not become attached (especially with children). 3. Nervousness causes me to search for words a lot, as well as being in my head too much keeps me from being an active listener. Areas of Personal Growth Confidence- Increase confidence in counseling settings Listening Skills- Get out of my head and actively listen to the client Retaining Information- Remember what I have read or learned Action Plan 1. Confidence should become easier with practice.
Sister of Mrs J said that Mrs J has a good eye sight and it wold be a good point to write a notes for her. I prepared a little pad for Mrs J and a pen so If other methods don’t work – staff could simply write down questions they want to ask her. All staff and the family member agreed with this idea and we all started to use it every time when troubles with communication with Mrs J occurred.
I will also attempt to identify the barriers to communication in this dialogue and explore the reasons why these skills were used ineffectively, and suggest how they could have been improved upon. Rapport-building is defined by Robbins (1986, p. 207, as cited in Study Guide) as ‘the ability to enter someone else’s world, to make him feel that you understand him, that you have a strong common bond’ I think it is at the very core of effective interpersonal communication because it ‘is one of the most important features or characteristics of unconscious human interaction’ and without it the purpose of the interaction cannot be achieved. It is ‘commonality of perspective, being in "sync", being on the same "wavelength" as the person with whom you are talking’ (http://www.inspirationalsolutions-lp.co.uk/theimportanceofrapport.pdf). Following that line of thinking it is essential to establish rapport as soon as possible in a didactic interpersonal conversation, whatever the purpose of the discussion is – to learn, to relate, to play or to help (De Vito, p.80). The very first sentence that Hanna says demonstrates an attempt to establish rapport “Howya doing?” (he does not wait for an answer and continues talking)
In Wright's first argument, she fails to convince the reader that people are writing shorter and meaningless because people can still understand each other when they use those kinds of writing. In fact, many people use short sentences to communicate on social network websites but the sentences are still cover what they mean and there are a lot of replies. Moreover, people now don't have much time to read a whole long story, they just read the title and key words to catch up the news which they need to know, so that writings are becoming shorter. This, as a result, will help people improve their skimming skill and think faster since they have to read and understand many things at a time. Plus, as social media are becoming more and more popular, people read and comment
1.3 Analyse the barriers and challenges to communication within own job role The barriers and challenges of communication within my role could be • a break down of communication (lack of understanding) • lack of message clarity • distractions • Distance – and resources not working effectively. Communication within my role is extremely important this can work as a relationship building skill to perform basic levels of management to effectively lead and manage a team, the general social care code of practice states that communication should be open, accurate, appropriate and conducted in an appropriate way, by communicating this way and leading by example staff members will gain trust and confidence. Barriers could be communications were abbreviations are being used and others do not understand, Slang or Jargon is being used within the environment
Sometimes these feelings are unreasonable but they can be justifiable. If this is the case, we must take a look at the communication process and take corrective action. The last step is responsiveness. This goes hand in hand with availability. From a patient and their family’s perspective, nurses do not have good responsive skills.