Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practioners. 1.Effective communication is key to building relationships in an adult social care setting. It assures the client is happy and feels safe and secure when working with thecare worker. It builds up trust and ensures the service user is provided with the best care. 2.Effective communication is vital between colleagues.
If I feel I can’t talk to my nurse in charge about the problem I can talk to my head of care ,but if I am not satisfied I can talk with my deputy manager. If I am still not happy with how they deal with it I can make a formal grievance complaint. The grievance procedure should also include the following steps: -writing the letter to employer setting out the details of grievance; -a meeting with employer to discuss the issue; -the ability to appeal employer's decision.
ü So the service user can understand what the carer is doing. Ø To socialise Ø To help Ø For reassurance ü So the service user knows why the carer is there. ü To motive ü Help the service user co-operate (protect independence) Ø Trust Ø For protection ü Like abuse ü Stop carers using dangerous practice ü To stop an accident occurring. 1.2 – Explain how effective communication affects all aspects of working in adult social care settings. Communication affects all aspects of working in adult social acre setting because it builds trust between the service user and carer; this also affects the confidence that the service user may have.
Sometimes just sitting down with the client in a private, calm atmosphere and discussing with them the reasons why personal hygiene or care is important and work together with them to provide a plan of action or solution to assist them. Every client is different and has different needs, preferences and wishes, these could be due to illness, disability, religion, past bad experiences, cultural and the way they have been raised. In all these cases you must make sure that you implement a person centered approach when building and organizing the personal care routine. If the client has a specific skin condition or allergy then contacting their GP, to arrange for specialist lotions, gels and creams to assist with their personal care, some clients due to size, weight, illness or disability may require the use of specialist equipment, such as hoists, slings and shower seats, I cases like these then the occupational therapist should be informed and they will make arrangements for the necessary adaptations and never use any equipment unless you are fully trained. If the client has a financial problem then with their consent, investigate the reasons why they are in that particular situation, it could be they are suffering from financial abuse or that they are unaware of the extra help they are entitled to,
Becoming a caregiver entails a deeper, more trusting relationship between giver and receiver and can strengthen bonds between families. A further benefit to today’s carers is the government legislation to enhance the support provided, both financial and practical. This formal support, alongside informal support from family and friends to ease feelings of isolation can have a favourable impact on the lives of caregivers. Although care has long been considered a normal facet of family life, the impact on the families capacity to care has only fairly recently came to our attention. Many care relationships are reciprocal, family members support each other through their own choice and this can be beneficial to all.
Because if information was passed on to others this would lead to a breakdown in continuity of care information. You need a relationship with your manager and you need to communicate through supervisions and team meetings. 3. Compare ways to establish the communication and language needs, wishes and preferences of an individual (2.2.1) A individual is someone requiring care and support ways to establish this would be to ask the individual, observe the person, look in the clients care plan to establish their needs, seeking information from family relatives people that know the client the best, and by seeking information from other care professionals e.g. district nurse.
Once it is known what their struggles are, a plan of services can be made and put into action. Living Well with Dementia seeks to ensure people are provided with the best possible services. The role of teamwork in improving the health, wellbeing and quality of life for those living with dementia A team of different professionals which offers a greater chance of issues and barriers resolved and a better overall support. Each professional is an expert in their specialist area. Sofia’s family offers valuable insight into herself as they would spend long periods of time with her.
Personal goals is something everyone in the health care relationship is going to have; like the physician saving time, or the patient needing reassurance. Personal goals can be very important when trying to understand a patient and their needs. I feel that knowing one’s personal goals, you can get a better understanding of that person. Interdependence is also very important because it looks at things leading up to the health care conversation, like the receptionist that is very cold and not friendly. That one receptionist can change the whole mood of the patient, which continuing on into the visit with the physician.
Another reason why living at home can benefit an individual is that they may have more time spent with loved ones and are more likely to get visits from friends and family. This is important as it keeps that sense of ‘normality’. If the individual was in a care/residential home, they may not get as many visitors as the family/friends may feel uncomfortable in that environment or the family/ friends may be busy during the visiting hours. Another factor is that the individual is able to maintain a little more control over daily routine, which is important as this leaves the individual feeling cared for and listened to. Also the individuals are surrounded by their own possessions with fond memories which make them feel more secure.
If a patient arrived who had different food requirements such as a different textured diet or religious/ cultural beliefs this type of information would need to be passed on. Another example of why people communicate is to inform staff who is most at risk, who has a DNR form and any infections to be aware of at hand over at the start of the shift. Another good example of why people communicate is when we are looking after patients, they need to express their feelings like if they are in pain or uncomfortable. 1.2 Effective communication affects all aspects in the work place because as workers it allows for continuity of care for the patients as well as building up professional relationships with them. The way staff communicate with each other effects communication in the work place for example if a worker had a lack of passion for their job they were moaning all the time, other members of staff might avoid that particular person.