Support Individuals to Access and Use Facilities and Services

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Support Individuals to Access and Use Facilities and Services Being able to access a range of services and facilities can be beneficial to an individual’s wellbeing because it can help improve their quality of life and give them more independence and control over their life. When I first meet my clients I sit with them and discuss what sort of support they will be looking for and find out about what services and facilities they might want access to and what benefits they hope to gain from this. I then write a support plan with them that I review every three months or sooner if their needs/wishes change. It may be that they want to access home care services to help with personal care tasks such as washing and dressing, assistance getting into and out of bed or help with shopping or managing finances. They may need to access home help services to provide assistance with cleaning and cooking. I can help them to access these services in most cases and if not I look for suitable sources to provide the required service. Whilst doing the initial risk assessment I might find that my client needs an adaption to their home in order for them to continue to live in their property independently. This may take the form of having a stair lift installed, a downstairs toilet or bathroom installed, a walk in shower fitted rather than a bath, lowering work surfaces in kitchens or fitting hand rails on entrance doors and in the bathroom. In these cases I help my client to access the services of an occupational therapist either by contacting their care coordinator to make a referral or by contacting the relevant council to make a private referral. My clients may also have a need to have meals provided for them in which case I assist them to assess their local community meals service. Some of my clients have a meal delivered each day to them through this service and some of my
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