Some features that will help or hinder communication are things like lighting, if the lighting is poor they may not be able to see sufficiently and may not understand you, whereas if it is good they will be able to see what is going on around them and also will be able to see what you are doing or saying. Another is the positioning of yourself and the person who is trying to communicate, if you go down to face to face level they will feel like they are not being spoken down to and they will feel as equal and may be able to understand you better. Also if an area is overcrowded people may feel anxious about telling you certain things, so being in a quiet area will encourage people to communicate
1.4 Steps that can be taken to overcome the negative factors could be that you make sure all areas are clear of obstacles so therefore an individual with eye sight impairment might fall over or fall into. Always make sure that hearing aids are working and worn at all times or if glasses are prescribed ar e worn or updated. Addressing the person appropriately instead of speaking ovef them like they are not there. Placing limiations on a person with sensory loss can be disabling, eg,
Be accurate and specific when giving instructions. * Hearing Loss When meeting a person with a hearing problem always make sure you are facing them and that they can see you clearly. Do not turn your head away when speaking or cover your mouth. Say there name when starting a conversation and speak clearly, slowly and naturally, do not exaggerate your words or shout. If the person is hearing impaired be aware of back ground noise as it can be difficult for them to make out what you are saying.
And if you feel uncomfortable after wearing contact lenses, you have to remove them, and do all these processes over again. Therefore, if you are not used to wearing them, it might waste your time. Unlike eyeglasses, you can simply wear them without having any physical contacts with your eyes. All you have to do is to put the legs of eyeglasses on your ears, and make sure that the hinge is right on your nose, so you do not need to worry
You also have to check the hearing aid is working properly and it’s at the correct volume level Av11 Describe two ways to check that communication has been understood by all involved. Av111 Identify three services, or sources of information and support that enable effective communication in an adult social care
When promoting effective communication you should make sure that the environment is suitable like making sure it not too noisy, lighting is adequate and it is not too warm, also is there a language or cultural barrier in what they believe in or a different language or is there any sensory impairments like deafness. Av) Describe three verbal and three non-verbal communication methods and styles that a social care worker may use in an adult care setting. |VERBAL |NON VERBAL | |Speaking |Facial Expression | |Writing |Touch | |Using Posters |Body Language
If you suspect abuse or neglect, be forthright about the issue. Many older adults will feel a sense of relief rather than anger. On some
For instance, if a community has a large population of elderly people it appears that more positive interactions might happen between the police and community members. If the community has a large population of young adult males who are not employed, the interactions appear to be more negative in nature. This factor speaks more about conditioning rather than racism. Abusive and disrespectful language by police officers can assist with developing an oppositional stance from most people. What is the operational definition of abuse language?
Another barrier that I face is sensory impaired customers I have support people who have no sight and another that has poor hearing and the way in which you communicate with these people has to differ from how I normally communicate. With the individual with hearing impairment it may be important to use lots of gestures or visual aids such as photo symbols or Makaton or sign language you need to ensure that the person can see you and that you are not talking to them out of sight range. For the individual with no sight you need to ensure that you talk clearly and precisely and check for understanding by getting the person to summarise what you have said, you can communicate more by touch than you normally would. I don’t just face challenges with communication with customers but I also face challenges with my staff. Personalities that differ within my team effect the way I communicate more extroverted people can be more
In planning and designing courses we take account of learners literacy and IT literacy levels, language skills (as we do get a few learners who do not speak English as a first language) and ensure that learning materials and resources are in plain English, easy to understand and take account of diversity by not including anything that would be offensive, hard to understand, promote stereotypes or cause controversy to certain groups. To ensure all learners are included and involved in the lessons for workskills we use different methods below I have itemised and listed the benefits of using these strategies and some of the disadvantages: Teaching method | Advantages | Disadvantages | Strategies for inclusion | Lecture – talk/ demonstration | A good way of giving information, setting the scene for further learning | Does not always take into account level of knowledge of all learners, some learners will get bored/switch off if too long. May not engage all learners. Not easy to